Avast WEBforum

Other => General Topics => Topic started by: alouise on November 26, 2019, 11:50:50 PM

Title: Lack of support
Post by: alouise on November 26, 2019, 11:50:50 PM
I do not consider a forum support as the only option. I pay for this product and the fact there seems to be no avenue available contact support other than posting to this forum is sub standard. I HATE seeing a constant icon showing its running. I only want notifications if and issue. Having that constantly on the screen will read to a cancelled subscription. Not impressed with this.
Title: Re: Lack of support
Post by: Pondus on November 27, 2019, 12:04:03 AM
Why didnt you Try before you buy?

Title: Re: Lack of support
Post by: bob3160 on November 27, 2019, 12:16:04 AM
I do not consider a forum support as the only option. I pay for this product and the fact there seems to be no avenue available contact support other than posting to this forum is sub standard. I HATE seeing a constant icon showing its running. I only want notifications if and issue. Having that constantly on the screen will read to a cancelled subscription. Not impressed with this.
For a paid product, there is support.
Request help from Avast - https://support.avast.com/en-ww/contact/
Title: Re: Lack of support
Post by: Michael (alan1998) on November 27, 2019, 01:38:42 PM
I do not consider a forum support as the only option. I pay for this product and the fact there seems to be no avenue available contact support other than posting to this forum is sub standard. I HATE seeing a constant icon showing its running. I only want notifications if and issue. Having that constantly on the screen will read to a cancelled subscription. Not impressed with this.

The tray icon in the task bar? You can hide/drag them away so they're out of view.

Click (and hold) on the icon, and move your mouse up. Done. Problem solved - this isn't an Avast! thing, it's a Windows thing. You're bitching to the wrong company.
Title: Re: Lack of support
Post by: bob3160 on November 27, 2019, 02:33:13 PM
You can also choose which icons appear or which items to hide.
I've selected to show all icons.
(https://screencast-o-matic.com/screenshots/u/Lh/1574861523366-74045.png)