Avast WEBforum
Other => Non-Avast security products => Topic started by: slyfox57 on December 02, 2019, 06:05:12 PM
-
Hello,
I am in a really big mess. I really hope someone can help me fix my network connection from Non Trusted to Trusted, Please? I am using Windows 7 and I know it is going way in Jan. 2020, but I need to get this issue fixed asap. I guess I can wipe everything off my computer, if that would get my computer safe again? Any suggestions, please?
Perhaps an easy way to fix this problem, please?
Thanks for your time.
-
Perhaps an easy way to fix this problem, please?
Do you have a firewall?
I am using Windows 7 and I know it is going way in Jan. 2020
https://forum.avast.com/index.php?topic=156141.msg1527932#msg1527932
-
Thanks for replying back to me.
Yes, I am using the Windows firewall.
Hopefully, this can be fixed, without me completing a computer reset?
-
Do a connection test with nettcpip here and report back your results:
https://docs.microsoft.com/en-us/powershell/module/nettcpip/test-netconnection?view=win10-ps
and https://testconnectivity.microsoft.com/
Or test through methods described here:
https://www.petri.com/test-network-connectivity-powershell-test-connection-cmdlet
polonus
-
I have Windows 7, not Windows 10. So, I can not use the first one, as it states Windows 10.
The second one is way out of my league, I do not know what to click for the test. I am sorry I am clueless. Is there an easy way to do this test, please?
-
I really hope someone can help me fix my network connection from Non Trusted to Trusted, Please?
Where does the popup message come from, firewall ... browser .... ?
Screenshots of warning messages is always a big help
-
The popup message comes up where the message tells me when I enable Avast SecureLine, lower right side of monitor screen. The next time this message shows up, I will try to make a screen shot of it and post it. Could the problem be coming from the Avast SecureLine? It does not happen all the time when I enable the Avast SecureLine, only when I get connected to a Non Trusted Network. I noticed in the Windows Firewall, where I can use the default settings for the firewall. But, it would change any settings I may have made. I do not recall making any changes in the firewall. Should I click the link to change the firewall back to the default settings or not? Is this safe to do, please?
-
Trusted Network = Private Network
Non-Trusted Network = Public Network
Open Avast SecureLine VPN>Click Menu>Click Settings>Click Current Network Profile. Report back what you find.
See attached below:
[EDIT:] You say you are using Avast SecureLine VPN, which is, in fact an Avast product, so maybe you should go here? Or not? https://forum.avast.com/index.php?board=53.0 (https://forum.avast.com/index.php?board=53.0)
-
Current Network Profile
Network Connection is Private
There is a check mark in the box in front of the Current Network Profile. Exclude Trusted (private) networks. What is this please and should it be a check mark in the box?
I am on the Network Firewall I am using the Home network connection.
No printer and file sharing enabled.
-
Current Network Profile
Network Connection is Private
There is a check mark in the box in front of the Current Network Profile. Exclude Trusted (private) networks. What is this please and should it be a check mark in the box?
I am on the Network Firewall I am using the Home network connection.
No printer and file sharing enabled.
It simply means not to turn on the VPN when you are using a trusted network like your home network.
-
Thank You very much for telling me.
-
I have Windows 7, not Windows 10. So, I can not use the first one, as it states Windows 10.
The second one is way out of my league, I do not know what to click for the test. I am sorry I am clueless. Is there an easy way to do this test, please?
-
I have Windows 7, not Windows 10. So, I can not use the first one, as it states Windows 10.
The second one is way out of my league, I do not know what to click for the test. I am sorry I am clueless. Is there an easy way to do this test, please?
The operating system used doesn't matter.
Home network = trusted