Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: wildstylezjtag on December 08, 2019, 02:18:59 PM

Title: just downloaded the version of your website. but say's it is illigal version
Post by: wildstylezjtag on December 08, 2019, 02:18:59 PM

i bought the avast premium security yesterday. but now it is showing a message that it is a illigal version of the software and i have to but the real version.
but i did? how to solve this problem? :o

Title: Re: just downloaded the version of your website. but say's it is illigal version
Post by: Pondus on December 08, 2019, 02:22:20 PM

Posting a screenshot of warning messages is always a big help, so we can see what you see

Title: Re: just downloaded the version of your website. but say's it is illigal version
Post by: bob3160 on December 08, 2019, 04:40:57 PM

You also didn't say where you bought the product.

Title: Re: just downloaded the version of your website. but say's it is illigal version
Post by: Armel_08 on December 13, 2019, 03:23:22 AM

Are you sure you downloaded it from the ACTUAL avast company? Normally, that message appears if you download a cracked version (if you downloaded it from PirateBay or something) and if you didn't crack it, did you download it through the avast app itself/real website? It would also be helpful if you give us the domain where you downloaded avast from.

Title: Re: just downloaded the version of your website. but say's it is illigal version
Post by: Londerman on December 13, 2019, 02:16:07 PM

Quote from: bob3160 on December 08, 2019, 04:40:57 PM

You also didn't say where you bought the product.

Does this matter a great deal?

Title: Re: just downloaded the version of your website. but say's it is illigal version
Post by: Pondus on December 13, 2019, 02:44:01 PM

Quote from: Londerman on December 13, 2019, 02:16:07 PM

Quote from: bob3160 on December 08, 2019, 04:40:57 PM

You also didn't say where you bought the product.

Does this matter a great deal?

Identifying and preventing fraudulent sales of Avast products
https://support.avast.com/en-ww/article/26/

Title: Re: just downloaded the version of your website. but say's it is illigal version
Post by: bob3160 on December 13, 2019, 11:49:40 PM

Quote from: Londerman on December 13, 2019, 02:16:07 PM

Quote from: bob3160 on December 08, 2019, 04:40:57 PM

You also didn't say where you bought the product.

Does this matter a great deal?

It certainly does.