Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: andriukazas on December 14, 2019, 09:49:12 PM

Title: Refund
Post by: andriukazas on December 14, 2019, 09:49:12 PM

Hello. Around 2 months ago i subscribed for free to avast. Yesterday i went on my card and saw -150$ purchase from avast. I haven't even bought anyhing. Is there any way that i can get money back ?

Title: Re: Refund
Post by: Pondus on December 14, 2019, 09:59:45 PM

Orders, Subscriptions, and Refunds - FAQs   

https://support.avast.com/en-us/article/Order-Renew-Refund-FAQ

https://support.avast.com/en-us/article/Refund-request-FAQ

Title: Re: Refund
Post by: andriukazas on December 15, 2019, 08:25:15 AM

When i click that i want to refund avast product, phone number appears and that means i have to call them to get a refund ?

Title: Re: Refund
Post by: Asyn on December 15, 2019, 11:37:26 AM

Quote from: andriukazas on December 15, 2019, 08:25:15 AM

When i click that i want to refund avast product, phone number appears and that means i have to call them to get a refund ?

Interesting, I haven't seen this before. If you don't want to call, try: https://support.avast.com/en-ww/contact/sales_refund