Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Adaq on December 21, 2019, 07:39:10 PM

Title: Canceling Avast Premium Seciurity Subscription
Post by: Adaq on December 21, 2019, 07:39:10 PM

Hi

Does anyone know how to cancell above subscription ?
I have managed to cancel Cleaner but i am struggling with Premium Seciurity.

When i logged in to my acconunt there is no any button or option to cancel Premium Seciurity.
I have only go my activation number and thats it.
I contacted support team regarding cancelection but instead of order number i  have provided activation number.
I received email back from Vladimir telling me that auto renewal has been disabled but on the web site license still showing active with charge of 15 Jan.

Could anywany assist please ?

(https://i.ibb.co/SNTdb7X/1.png) (https://ibb.co/SNTdb7X)

Title: Re: Canceling Avast Premium Seciurity Subscription
Post by: Asyn on December 21, 2019, 09:43:59 PM

-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)