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Other => General Topics => Topic started by: DaleG48 on January 09, 2020, 04:28:30 AM

Title: Problem with Avast Premium installation
Post by: DaleG48 on January 09, 2020, 04:28:30 AM

I Just Installed Avast Premium, I installed the activation code and it shows up in my account.  I ran a performance scan and found several problems.  When I click on the resolve problems button it sends me to the page to purchase the premium program.  Does anyone have any Idea what is going on?

Title: Re: Problem with Avast Premium installation
Post by: Asyn on January 09, 2020, 06:31:54 AM

You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

Title: Re: Problem with Avast Premium installation
Post by: DaleG48 on January 09, 2020, 08:21:01 PM

I disabled the adds but it made no difference.  I still can't get avast to resolve problems

Title: Re: Problem with Avast Premium installation
Post by: bob3160 on January 09, 2020, 09:28:09 PM

Quote from: DaleG48 on January 09, 2020, 08:21:01 PM

I disabled the adds but it made no difference.  I still can't get avast to resolve problems

Take a look at Menu, My Subscriptions and make sure the product is registered.
If not, contact customer support.

Contact Sales:  https://support.avast.com/en-us/contact/enter/
If you don't have an order # use 00000000 then explain your problem.