Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mercedesagar on January 10, 2020, 04:06:19 PM

Title: Problem with avast installation and the keyboard (windows 10)
Post by: mercedesagar on January 10, 2020, 04:06:19 PM

Some keys on my keyboard have stopped working properly. When starting the PC they do not work and after a while they work after pressing them many times.
At first, I solved it by uninstalling the keyboard controller and reinstalling it, but when I restarted the computer, it happens again.
Then I noticed that one of the controllers appears with an Avast signature (I imagine that to avoid keylogger).
If I uninstall avast, the keyboard works correctly, but when we reinstall it and restart the pc The problem with the key  returns

Could you help me on how I can fix it or I must to install another antivirus ???

Thank you.

Title: Re: Interferencia entre Avast, y el teclado. (windows 10)
Post by: rocksteady on January 10, 2020, 04:54:45 PM

Please post here in English, or find your own langauge section here:
https://forum.avast.com/index.php?board=21.0

Title: Re: Problem with avast installation and the keyboard (windows 10)
Post by: Asyn on January 11, 2020, 06:16:44 AM

Hi, see:  https://support.avast.com/en-ww/article/Troubleshoot-unresponsive-keyboard