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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: a_giwargis on January 11, 2020, 10:21:10 AM

Title: Avast VPN blocking Wifi connection
Post by: a_giwargis on January 11, 2020, 10:21:10 AM
Hello. Whenever I connect to Avast VPN, a yellow triangle with exclamation point appear on my WIFI icon and my connection gets blocked. I tried many advises on Youtube and others but all didn't work (firewall, wifi properties ..) . Any suggestions ?? 
Thanks
Title: Re: Avast VPN blocking Wifi connection
Post by: r@vast on January 13, 2020, 03:12:56 PM
Hi,

Are you using LAN/WLAN switching software (e.g. HP LanWlanSwitching Service on HP laptop)?
Title: Re: Avast VPN blocking Wifi connection
Post by: a_giwargis on March 08, 2020, 10:08:31 AM
Hello. I didn't receive any notification about your response, anyway since I posted my question all was OK and now agains, my WiFi is being blocked when I connect to Avast VPN. I have WLAN but not any support software. My laptop is Lenovo.
Title: Re: Avast VPN blocking Wifi connection
Post by: r@vast on March 09, 2020, 12:16:56 PM
Hi,

The LAN/WLAN switching service differs by name from manufacturer to manufacturer.
It is located in the services app (services.msc)

In Avast SecureLine you might also want to check "Exclude trusted private networks"
[Menu > Settings>Network Security] and make sure the network profile is set to private.

Do you have the latest SecureLine VPN client? (Re-install to make sure you have the latest VPN client)