Avast WEBforum
Consumer Products => Avast Passwords => Topic started by: bob3160 on January 14, 2020, 03:37:42 PM
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Why is it virtually impossible to synchronize passwords across devices?
I have the product working perfectly in Windows I've backed up (exported to a file) the passwords but,
I can't synchronize. I'd love some help to finally get this to work and be able to help others accomplish this task. Thanks
This is as far as I can ever get. :'(
(https://screencast-o-matic.com/screenshots/u/Lh/1579012560418-97680.png)
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Hi Bob, see if this helps: https://support.avast.com/article/Synchronize-Passwords-across-devices
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Hi Bob, see if this helps: https://support.avast.com/article/Synchronize-Passwords-across-devices (https://support.avast.com/article/Synchronize-Passwords-across-devices)
The problem is that those instructions don't work.
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Hi Bob, see if this helps: https://support.avast.com/article/Synchronize-Passwords-across-devices (https://support.avast.com/article/Synchronize-Passwords-across-devices)
The problem is that those instructions don't work.
OK, as I don't run Omni I can't test it here. Hopefully one of the devs will chime in...
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Hi Bob, see if this helps: https://support.avast.com/article/Synchronize-Passwords-across-devices (https://support.avast.com/article/Synchronize-Passwords-across-devices)
The problem is that those instructions don't work.
OK, as I don't run Omni I can't test it here. Hopefully one of the devs will chime in...
It has nothing to do with Omni. It's the same problem in all versions.
The problem is with the Passwords synchronization.
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I'm not aware of a general issue, else the forum would be full of complaints.
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I'm not aware of a general issue, else the forum would be full of complaints.
There are many complaints.
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I'm not aware of a general issue, else the forum would be full of complaints.
There are many complaints.
?? ???
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With some help from r@vast,
I've finally been able to sync my passwords.
(https://screencast-o-matic.com/screenshots/u/Lh/1579176280015-94089.png)
Thank You r@vast. :)
Once I get home, I can sync the rest of the devices.
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Great, please share the info with the communtiy, it might help others as well. :)
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Great, please share the info with the communtiy, it might help others as well. :)
It required an intervention from Avast. Not something we could have done without their help.
I saved all of my information. Exported the information to a file.
Once that was done, Avast cleared the information, I was then able to import what I had saved.
Once that was done, I was able to set up synchronization and was able to received the required email with the verification code.
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I see, thanks. So, was it a bug on your end or in Passwords..?
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I see, thanks. So, was it a bug on your end or in Passwords..?
Since Avast needed to do something on their end, I don't think the problem was on my end. :)
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Thanks Bob. :)
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Thanks Bob. :)
One word of advice that I can offer, use the export data function to back up your passwords. (Just in case)
(https://screencast-o-matic.com/screenshots/u/Lh/1579179875135-24871.png)
If you don't want the file on your computer, save it to a usb drive.
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Advice accepted. 8) Cheers