Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tylerkwalker93 on January 15, 2020, 12:58:09 PM

Title: Avast crashes during virus scans.
Post by: tylerkwalker93 on January 15, 2020, 12:58:09 PM

I literally just bought avast premium security for an entire year because why not. When i run a virus scan it crashes and refuses to reload. i looked on here for answers and i couldnt find a solution. I turned off and on my firewall. Uninstalled and reinstalled avast. Restarted my computer which is the only way i can get it to come back on. Any help would be appreciative if you need more info about my laptop just let me know.

Title: Re: Avast crashes during virus scans.
Post by: bob3160 on January 15, 2020, 01:04:02 PM

Repair & Clean Install of Avast -> https://goo.gl/t7aJGq

Title: Re: Avast crashes during virus scans.
Post by: tylerkwalker93 on January 15, 2020, 01:15:47 PM

I repaired the app like you said. The first time didn't work it continued to crash on virus scans, so after restarting my computer a couple of times and hitting that repair button it runs fine now. I appreciate the quick response.

Title: Re: Avast crashes during virus scans.
Post by: bob3160 on January 15, 2020, 01:18:21 PM

You're welcome. :)