Avast WEBforum

Avast Products => Avast Omni => Topic started by: LS3 on January 24, 2020, 03:18:07 AM

Title: Incompatible Router
Post by: LS3 on January 24, 2020, 03:18:07 AM
I have a Razer Sila router (Model No. RZ37-0251). According to the app this device is incompatible. Is there a way I can make the Avast Omni work if I buy one?

Thanks,
Lucas
Title: Re: Incompatible Router
Post by: Thomas_ on January 27, 2020, 04:40:54 PM
I have a Razer Sila router (Model No. RZ37-0251). According to the app this device is incompatible. Is there a way I can make the Avast Omni work if I buy one?

Thanks,
Lucas

Hi Lucas,

We have not tested this specific router internally, so I can't say for sure whether the automated setup will work.
If the automated setup turns out to be incompatible with your router, there is an option to manually configure your router by turning off the DHCP server.
There are easy to follow steps to do this through the Avast Omni mobile phone application.

If you do decide to purchase the Avast Omni please let us if you got it working.

Thank you