Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: drew9999 on January 25, 2020, 12:45:04 AM

Title: Auto renewal cancellation
Post by: drew9999 on January 25, 2020, 12:45:04 AM

Seems strange that when I try to cancel my subscriptions there is no function to do so under each of my products as per instructions, the product to cancel isn't even on the list. I notified Avast about this suspicious outcome and I keep getting emails to renew my subscription as I cancelled payment to Avast from my financial institution. I will no longer purchase any more Avast products because of such dubious process.

Title: Re: Auto renewal cancellation
Post by: bob3160 on January 25, 2020, 02:21:21 PM

Contact Sales:  https://support.avast.com/en-us/contact/enter/
If you don't have an order # use 00000000 then explain your problem