Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: Canard1066 on January 27, 2020, 02:38:52 PM

Title: Purchased Avast Ultimate but no subscription shown in my.avast.com
Post by: Canard1066 on January 27, 2020, 02:38:52 PM
Hello.

Purchased Avast Ultimate which I have successfully set up on my devices.

However, there is no subscription shown in my.avast.com despite everything using the same email address.

How can I get this added to my.avast.com?
Title: Re: Purchased Avast Ultimate but no subscription shown in my.avast.com
Post by: Asyn on January 27, 2020, 02:41:02 PM
-> https://support.avast.com/article/210/ (Account FAQ)
Title: Re: Purchased Avast Ultimate but no subscription shown in my.avast.com
Post by: Canard1066 on January 27, 2020, 05:37:51 PM
Hello.

Already created a my.avast.com account with the same email address as my order.

Already activated Avast Premier on my laptops and mobile devices.

Currently on my.avast.com when I login I can only view the mobile devices and it states that I have no subscriptions.
Title: Re: Purchased Avast Ultimate but no subscription shown in my.avast.com
Post by: bob3160 on January 27, 2020, 09:13:34 PM
Hello.

Already created a my.avast.com account with the same email address as my order.

Already activated Avast Premier on my laptops and mobile devices.

Currently on my.avast.com when I login I can only view the mobile devices and it states that I have no subscriptions.
As far as I know, that update isn't instant.