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Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: k365463584 on January 30, 2020, 02:18:12 PM

Title: Can't sync any device
Post by: k365463584 on January 30, 2020, 02:18:12 PM
I don't know why, but I can't find any device in my "Sync & backup" settings even having logged in the same account in another device. I try out the soulution mentioned below, which requires my first time Master Password when I turned on the sync and backup, But I just can't remember my first time master password...
Is there any other method or solution to this problem?
Thank You !
Title: Re: Can't sync any device
Post by: r@vast on January 30, 2020, 02:42:04 PM
Hi,

I have sent you a PM.
Title: Re: Can't sync any device
Post by: bullitt659 on February 04, 2020, 10:07:25 PM
Hi I am having similar problems so rather than start a new thread I thought I would hijack this one.
I have no authorized device & can't find the sync&back up email that was sent so how do I restore the link?
Title: Re: Can't sync any device
Post by: r@vast on February 10, 2020, 01:43:24 PM
Hi I am having similar problems so rather than start a new thread I thought I would hijack this one.
I have no authorized device & can't find the sync&back up email that was sent so how do I restore the link?

Hi,

I have sent you a PM.
Title: Re: Can't sync any device
Post by: Eliane38 on February 14, 2020, 09:20:20 AM
hi, can't sync my paswords PC (new install)  with smartphone. I'm not receiving the mentioned email with 6 numbers
Title: Re: Can't sync any device
Post by: r@vast on February 14, 2020, 09:46:35 AM
hi, can't sync my paswords PC (new install)  with smartphone. I'm not receiving the mentioned email with 6 numbers

Hi,

I have sent you a PM.
Title: Re: Can't sync any device
Post by: Pierre4 on April 02, 2020, 07:44:33 PM
I am having the same issue. I have Avast Passwords on my old laptop (Dell Inspiron) and my new laptop (Lenovo Thinkpad). When I turn the password sync on, I don't see any devices or code. I've tried numerous times but no luck.
Title: Re: Can't sync any device
Post by: Maddy5 on April 04, 2020, 11:24:26 AM
Hi there,
I am facing the same issue.

My old device is no longer functional and I seem unable to remember the password I set. ???

Thanks for any help!

Title: Re: Can't sync any device
Post by: r@vast on April 06, 2020, 11:24:37 AM
I am having the same issue. I have Avast Passwords on my old laptop (Dell Inspiron) and my new laptop (Lenovo Thinkpad). When I turn the password sync on, I don't see any devices or code. I've tried numerous times but no luck.

Hi,

Please PM me your email address (associated with Avast Passwords)
Title: Re: Can't sync any device
Post by: r@vast on April 06, 2020, 11:25:23 AM
Hi there,
I am facing the same issue.

My old device is no longer functional and I seem unable to remember the password I set. ???

Thanks for any help!

Hi,

Please PM me your email address (associated with Avast Passwords)
Title: Re: Can't sync any device
Post by: Mark684 on May 14, 2020, 05:43:18 PM
Hello, I am facing the same issue. I have a laptop and tower (Windows) and a tablet and a phone (Android) that I can't synch. Can you help, please.
Title: Re: Can't sync any device
Post by: r@vast on May 15, 2020, 08:33:55 AM
Hello, I am facing the same issue. I have a laptop and tower (Windows) and a tablet and a phone (Android) that I can't synch. Can you help, please.

Hi,

I have sent you a PM.
Title: Re: Can't sync any device
Post by: cientje46 on July 04, 2020, 03:40:10 PM
I have the same problem as I already explained in a previous post - I have avast passwords working well on my Android phone but while trying to sync with my Windows laptop the app on my laptop vanished. 

When I first tried to sync I got a code from avast but the app already vanished - managed somehow to get it back after re-installing the whole avast but the app keeps vanishing so I can't synchronise

Can you please help me out too?  That would be very kind of you - thank you
Title: Re: Can't sync any device
Post by: r@vast on July 09, 2020, 07:50:09 PM
I have the same problem as I already explained in a previous post - I have avast passwords working well on my Android phone but while trying to sync with my Windows laptop the app on my laptop vanished. 

When I first tried to sync I got a code from avast but the app already vanished - managed somehow to get it back after re-installing the whole avast but the app keeps vanishing so I can't synchronise

Can you please help me out too?  That would be very kind of you - thank you

Hi, I replied to your other post.