Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: kaifuchs on February 07, 2020, 01:42:44 PM

Title: Phone locked, Account empty
Post by: kaifuchs on February 07, 2020, 01:42:44 PM

Hello, my phone is suddenly locked my Avast/AVG Anti-Theft. In my myAVG-Account I can't find any mobile phone. I think, AVG deleted it. Now I get a mail message every time I try to find out the privacy password. But how can Anti-Theft lock my phone and send mails to my address if I don't have any phone in my account???

Title: Re: Phone locked, Account empty
Post by: Asyn on February 07, 2020, 01:49:31 PM

Quote from: kaifuchs on February 07, 2020, 01:42:44 PM

In my myAVG-Account I can't find any mobile phone. I think, AVG deleted it.

-> https://support.avg.com

Title: Re: Phone locked, Account empty
Post by: kaifuchs on February 07, 2020, 02:46:36 PM

https://www.avg.com/de-de/impressum
(see mail address)

==>
AVG == AVAST !!!

Title: Re: Phone locked, Account empty
Post by: Asyn on February 07, 2020, 03:31:14 PM

Yes, but AVG still runs its own support.