Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: dakkarino on February 17, 2020, 01:55:13 AM
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Hello,
few days ago the licence expired for Avast expired and I am still having troubles re-activating it.
(https://i.imgur.com/xinxqL7.png)
When I click on Activate or Re-activate I get this:
(https://i.imgur.com/QBTc33n.png)
I select the first option (Avast Free Antivirus) and I get this:
(https://i.imgur.com/4pbqb3l.png)
And I close it.
But the licence is never being updated/renewed.
Without logging in:
(https://i.imgur.com/tiSnf0H.png)
And while logged in I have this other problem:
(https://i.imgur.com/rQ7Zrhx.png)
How to activated it again?
Thank you,
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dakkarino
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-> https://forum.avast.com/index.php?topic=231883.0
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Hello,
somehow the problem solved itself. I restarted the comptuer a few times, tried again with activate, and so on. No changes in DNS/files were made.
After a few UPDATE/restarts tries, the licence got automagically updated (I could see the new expiration date), but the red ACTIVATE button was still there. After a couple of minutes or so, Avast got out from the Subscriptions menu I was looking at, and the ACTIVATE button became UPGRADE. Now I can correctly see the new license (expiring on the 16th of February, in 366 days). Also, the old license file was from the 17th of September.
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dakkarino
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Hi, thanks for the feedback.