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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: zennai023 on February 19, 2020, 10:24:34 PM

Title: Unable to activate anti-theft permissions
Post by: zennai023 on February 19, 2020, 10:24:34 PM

I'm using Oppo F9 and F11.
All permissions granted but still asking to update permission.
Clicking update permissions again does nothing.
(https://forum.avast.com/index.php?action=dlattach;topic=224716.0;attach=205357;image)

Title: Re: Unable to activate anti-theft permissions
Post by: Tereza V. on February 20, 2020, 01:43:18 PM

It is possible that the app is not able to initiate the setup of appropriate permission. Please try to setup the permission manually:

go to Device Settings > Security > Floating Windows - there you should be able to activate the permission for the Avast Mobile Security app

Once you do, you should be able to finish the Anti-Theft activation.