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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Miluš2 on February 24, 2020, 06:14:55 PM

Title: Avast Cleanup Premium: my audio stopped working completely
Post by: Miluš2 on February 24, 2020, 06:14:55 PM

Hi,

this is the second time, second laptop that Avast Cleanup has disabled and completely deleted my audio driver. No sound.

What can I do to fix this? The usual settings > updating "driver" does not help.

Thank you

milus

Title: Re: Avast Cleanup Premium: my audio stopped working completely
Post by: bob3160 on February 24, 2020, 08:52:01 PM

Quote from: Miluš2 on February 24, 2020, 06:14:55 PM

Hi,

this is the second time, second laptop that Avast Cleanup has disabled and completely deleted my audio driver. No sound.

What can I do to fix this? The usual settings > updating "driver" does not help.

Thank you

milus

Do you have a backup or a restore point?

Title: Re: Avast Cleanup Premium: my audio stopped working completely
Post by: Asyn on February 25, 2020, 06:23:30 AM

-> https://forum.avast.com/index.php?board=63.0

Title: Re: Avast Cleanup Premium: my audio stopped working completely
Post by: besr_chile on February 27, 2020, 03:56:23 AM

Quote from: Miluš2 on February 24, 2020, 06:14:55 PM

Hi,

this is the second time, second laptop that Avast Cleanup has disabled and completely deleted my audio driver. No sound.

What can I do to fix this? The usual settings > updating "driver" does not help.

Thank you

milus

I dont now if is related or avast premiun  security share code, in my case after latest update a serial card  stop detecting a serial mouse, and my sound is very low and choppy at times.
Both problems  are reduced/corrected after many unistall, clearing temp and reload drivers.
The only problem wich remain is the mouse is only detected after i made a  search for hardware changed in device manager