Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: isabeau777 on February 25, 2020, 06:29:28 PM

Title: iHave Avast Ultimate but Passwords and Cleanup won't open: License not accepted!
Post by: isabeau777 on February 25, 2020, 06:29:28 PM

Hello everyone! :)
I have Avast Utimate 10 devices (4 services)

A) PREMIUM SECURITY ANTIVIRUS
(Value 99,99 $ CA / year) (PC, Mac, Android, iPhone/iPad)

B) VPN SECURELINE
(value 104,99 $ CA / year) (PC, Mac, Android, iPhone/iPad)

C) CLEANUP PREMIUM
(value 79,99 $ CA / An) (PC, Mac, Android)

D) PASSWORDS PREMIUM
(value 19,99 $ CA / An) (1 PC Windows uniquement)
=> VALEUR TOTALE : 304,99 $ CA / An
Total value 304,96 - paid special 139,99$
https://www.avast.com/fr-ca/ultimate

Problems:
- Since july i am not able to open Avast Password
- On my cell, Cleanup won't recognise license

I have suppress all avast apps and reinstalled them.
I have tried with 3 Google accounts.
I am discouraged.

Someone knows how to repair this please? 🤔
Thanks a lot!
Isa

Title: Re: iHave Avast Ultimate but Passwords and Cleanup won't open?
Post by: Asyn on February 26, 2020, 06:15:12 AM

Quote from: isabeau777 on February 25, 2020, 06:29:28 PM

Problems:
1. Since july i am not able to open Avast Password
2. On my cell, Cleanup won't recognise license

1. -> https://forum.avast.com/index.php?board=89.0
2. -> https://forum.avast.com/index.php?board=71.0

Title: Re: iHave Avast Ultimate but Passwords and Cleanup won't open?
Post by: isabeau777 on February 27, 2020, 10:36:35 AM

Hello,
I am not sure how to understand your answer?
You have posted me the links to 2 other parts of the forum:
- Section for Passwords
Section for Cleanup.

But my problem is not about how making it work...

My problem is about license not recognised ;
it is a license of Avast Premium Security Ultimate
so i have posted my problem in section of Avast Premium Security.

So are you telling me that in sections about Password or Cleanup,
they will be able to help me about license of Avast Premium Security ?

Sincerely...
Isabeau

Title: Re: iHave Avast Ultimate but Passwords and Cleanup won't open?
Post by: Asyn on February 27, 2020, 10:40:39 AM

Quote from: isabeau777 on February 27, 2020, 10:36:35 AM

My problem is about license not recognised ;

-> https://support.avast.com/article/Troubleshoot-activation

Title: Re: iHave Avast Ultimate but Passwords and Cleanup won't open: License not accepted!
Post by: r@vast on February 27, 2020, 04:49:14 PM

Hi,

I have sent you a PM.