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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: 123jon4 on February 27, 2020, 10:47:22 AM

Title: Old setting gone
Post by: 123jon4 on February 27, 2020, 10:47:22 AM
I had to reinstall (uninstall/cleanup/new installation) Avast Free because it was nearly unusable because of a slow UI and UI freezes. Now after the reinstalltion that problem is gone but whats also gone is the possibility to open the old settings. In search it finds 'Troubleshooting > Open old settings' but on the Troubleshooting view the option to open the 'Old Settings' doesn't appear. There is simply no way to open the old settings, although the search says its there. Is that a bug only I experience or is that an issue of the newest release? I need the old settings to either export the E-Mail SSL-certificate or disable SSL scanning because my email client annoys me with repeating certificate confirmation popups.
Title: Re: Old setting gone
Post by: Asyn on February 27, 2020, 11:00:23 AM
1. There is simply no way to open the old settings, although the search says its there. Is that a bug only I experience or is that an issue of the newest release?
2. I need the old settings to either export the E-Mail SSL-certificate or disable SSL scanning because my email client annoys me with repeating certificate confirmation popups.
1. See: https://forum.avast.com/index.php?topic=232420.msg1537162#msg1537162
2. Nope, also available in GA: https://support.avast.com/article/Use-Antivirus-Geek-settings
Title: Re: Old setting gone
Post by: rocksteady on February 27, 2020, 05:42:23 PM
Note I was today unable to change and save the config file to allow me access to OldSettings in v20.
https://forum.avast.com/index.php?topic=232420.msg1537225#msg1537225

It would have been nice to have the link to Old Settings still present at bottom of UI Troubleshooting menu.
Title: Re: Old setting gone
Post by: DavidR on February 27, 2020, 07:00:43 PM
Note I was today unable to change and save the config file to allow me access to OldSettings in v20.
https://forum.avast.com/index.php?topic=232420.msg1537225#msg1537225

It would have been nice to have the link to Old Settings still present at bottom of UI Troubleshooting menu.

I have replied to your other link, it could be not using notepad for the modification.

I honestly have to wonder what all this cr4p is about hiding setting, making it difficult to damn near impossible to access them.  Requiring the user to make an edit to the .ini file or the bloody secret handshake club (not publisled anywhere the user is likely to find it).   Avast used to be the most configurable antivirus out there and one of the very reasons I changed to Avast almost 16 years ago.

Why not just make a statement 'Changing the default settings could seriously impact performance/protection' do so at your own risk, but before doing so backup your settings should you need to revert, etc.

What the hell are Avast so frightened about in allowing (NOT) users to change settings ?

I don't see the forums swamped with users having messed things up (in all this time) by changes they have made to the default settings
Title: Re: Old setting gone
Post by: Asyn on February 28, 2020, 09:11:36 AM
Latest info from Petr: https://forum.avast.com/index.php?topic=232420.msg1537306#msg1537306
Title: Re: Old setting gone
Post by: 123jon4 on February 28, 2020, 11:57:45 AM
It's now there again. Must have been updated yesterday, since I didn't change the config file like recommended above.



Anyway I wonder how they will fit in the old settings into the new settings when they remove, as they mentioned, the old settings in version 20.3 or 20.4.

The geek area seems promising, since I was not aware it exists. I tried now it but it seems also a little bit buggy. The search doesn't work there and if I close the geek area and try to open the settings again, the settings indeed open but without content and Avast freezes so I have to close the window over the taskbar and open the Avast window again

Title: Re: Old setting gone
Post by: rocksteady on February 28, 2020, 12:47:49 PM
Re: https://forum.avast.com/index.php?topic=232420.msg1537306#msg1537306

Yes Petr has put the "Old Settings" link back for now, so was able to verify my settings were rolled over OK to new version 20. That was not possible from the standard UI or geek:area menus.

I have just emailed Petr with a screenshot of Action settings I would expect to see in the UI or at least accessible via geek:area.
If anyone else has reservations about settings oversimplified or missing from new UI, then please do take up Petr's offer to email him screenshots.

If Avast are not informed of what seetings outside the standard UI menu's people need, then they will assume all is well with their current UI setup. So do spend a bit of time and email him, so we may see some improvements.
Title: Re: Old setting gone
Post by: Asyn on February 28, 2020, 01:09:05 PM
If anyone else has reservations about settings oversimplified or missing from new UI, then please do take up Petr's offer to email him screenshots.

If Avast are not informed of what seetings outside the standard UI menu's people need, then they will assume all is well with their current UI setup. So do spend a bit of time and email him, so we may see some improvements.
+1 8) (Note, you got two weeks...)
Title: Re: Old setting gone
Post by: Asyn on February 28, 2020, 01:11:27 PM
The geek area seems promising, since I was not aware it exists. I tried now it but it seems also a little bit buggy. The search doesn't work there and if I close the geek area and try to open the settings again, the settings indeed open but without content and Avast freezes so I have to close the window over the taskbar and open the Avast window again
Works fine here, but if you have any issues with GA, report it to Petr.
Title: Re: Old setting gone
Post by: Tsathoggua on February 28, 2020, 01:44:38 PM
I honestly have to wonder what all this cr4p is about hiding setting, making it difficult to damn near impossible to access them.  Requiring the user to make an edit to the .ini file or the bloody secret handshake club (not publisled anywhere the user is likely to find it)  ...

Why not just make a statement 'Changing the default settings could seriously impact performance/protection' do so at your own risk, but before doing so backup your settings should you need to revert, etc.

I fully agree with DavidR - why make it so difficult to change settings that are in many cases quite harmless? In my case I just wanted to enable firewall blocked packets logging - not a particularly dangerous or "geeky" setting, and on a par with "Enable Automatic Port Scan Detection", which is still exposed by the new UI. Hiding too many settings makes it very hard to diagnose problems.

I also was not aware of the geek:area until now. Why not make this more clearly available, eg via an "Advanced"/"Expert"/"Debugging" menu with the sort of warning that DavidR suggests. In my experience, anyone that knows they need access to such advanced settings has at least some understanding of the potential consequences of changing them. 
Title: Re: Old setting gone
Post by: chris.. on February 28, 2020, 02:07:38 PM
Note I was today unable to change and save the config file to allow me access to OldSettings in v20.
https://forum.avast.com/index.php?topic=232420.msg1537225#msg1537225

It would have been nice to have the link to Old Settings still present at bottom of UI Troubleshooting menu.

I have replied to your other link, it could be not using notepad for the modification.

I honestly have to wonder what all this cr4p is about hiding setting, making it difficult to damn near impossible to access them.  Requiring the user to make an edit to the .ini file or the bloody secret handshake club (not publisled anywhere the user is likely to find it).   Avast used to be the most configurable antivirus out there and one of the very reasons I changed to Avast almost 16 years ago.

Why not just make a statement 'Changing the default settings could seriously impact performance/protection' do so at your own risk, but before doing so backup your settings should you need to revert, etc.

What the hell are Avast so frightened about in allowing (NOT) users to change settings ?

I don't see the forums swamped with users having messed things up (in all this time) by changes they have made to the default settings
+1 especially since there are still some main settings that can still ruin everything or waste a lot of time, I'm thinking of (unrecoverable) files in the virus chest or a lost password.
I would find it more legitimate for avast to focus on program updates that often go wrong.
Title: Re: Old setting gone
Post by: bob3160 on February 28, 2020, 03:56:59 PM
Avast used to be known as the "most configurable" AV.
Guess that will soon be history.  :(
Title: Re: Old setting gone
Post by: DavidR on February 28, 2020, 05:20:16 PM
Avast used to be known as the "most configurable" AV.
Guess that will soon be history.  :(

I think that this is already true.

Now the de-facto rule appears to be dumb everything down (inside a non-intuitive UI) and don't let users access many areas.
Title: Re: Old setting gone
Post by: bob3160 on February 28, 2020, 09:16:40 PM
Avast used to be known as the "most configurable" AV.
Guess that will soon be history.  :(

I think that this is already true.

Now the de-facto rule appears to be dumb everything down (inside a non-intuitive UI) and don't let users access many areas.
I really don't want to use a Symantec or other product with the name Avast.
Title: Re: Old setting gone
Post by: rocksteady on February 29, 2020, 12:21:39 PM
If the geek:area was better organised, comprehensive and contained full set of "Old Settings", then I would be more happy and feel in control.
Going down the one size fits all and dumbing down the UI is a bad move IMO and I agree with other posters who have also stated that here.
Come on Avast, I know you can do better than this.

Edit: typo