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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ionwqef0in2q3r on February 27, 2020, 06:00:04 PM

Title: Avast Virus Chest Bugged
Post by: ionwqef0in2q3r on February 27, 2020, 06:00:04 PM
So I installed a game called FiveM, and when launching it Avast thought that one of the files was a virus which it is not, anyway, I shredded the FiveM folder using Avast as I wanted to reinstall it and the two threats it detected is still in the virus chest, I can't delete them, I cant extract them, and I can't restore them and they are just stuck in there, the files don't exist on my pc anymore.

https://prnt.sc/r8lu51
Title: Re: Avast Virus Chest Bugged
Post by: Pondus on February 27, 2020, 06:14:52 PM
Quote
and when launching it Avast thought that one of the files was a virus which it is not
How to report >>  https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438


Title: Re: Avast Virus Chest Bugged
Post by: ionwqef0in2q3r on February 27, 2020, 06:20:13 PM
I have reported both files, but both of the files are stuck in my virus chest when none of them are on my computer.
Title: Re: Avast Virus Chest Bugged
Post by: Pondus on February 27, 2020, 06:25:20 PM
Problems with avast chest has been reported before so you may search forum for a solution. I dont use avast



Title: Re: Avast Virus Chest Bugged
Post by: ionwqef0in2q3r on February 27, 2020, 06:37:43 PM
Tried that and could not find any fix other than reinstalling avast, and I don't really want to do that.
Title: Re: Avast Virus Chest Bugged
Post by: ionwqef0in2q3r on February 27, 2020, 06:40:42 PM
DELETED
Title: Re: Avast Virus Chest Bugged
Post by: Asyn on February 28, 2020, 05:31:16 AM
Using the Virus Chest: https://support.avast.com/article/21/
Title: Re: Avast Virus Chest Bugged
Post by: ionwqef0in2q3r on February 28, 2020, 08:36:00 PM
DELETED
Title: Re: Avast Virus Chest Bugged
Post by: bob3160 on February 28, 2020, 10:22:07 PM
I have already said no matter what I do the file did not go away from the virus chest, it wasn't on my system anymore but avast said it was in the virus chest.
It's not going to go away from the virus chest but should have also restored to it's original folder if you followed the directions.