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Consumer Products => Avast Cleanup => Topic started by: nexusrawesome on March 04, 2020, 02:43:38 PM

Title: Undoing the free trial scam
Post by: nexusrawesome on March 04, 2020, 02:43:38 PM
I noticed recently that i had a free trial active for avast clean up premium which i do not want. I have checked my e-mails for an order ID to cancel but have not recieved one at all and this is kinda infuriating to cancel so can i get some help here to cancel this?
Title: Re: Undoing the free trial scam
Post by: bob3160 on March 04, 2020, 09:01:13 PM
Quote from: nexusrawesome on March 04, 2020, 02:43:38 PM
I noticed recently that i had a free trial active for avast clean up premium which i do not want. I have checked my e-mails for an order ID to cancel but have not recieved one at all and this is kinda infuriating to cancel so can i get some help here to cancel this?
Contact Sales:  https://support.avast.com/contact/enter/
If you don't have an order # use 00000000 then explain your problem.
Title: Re: Undoing the free trial scam
Post by: nexusrawesome on March 04, 2020, 10:33:22 PM
BEcause it's still using the free trial and it's going to continue isn't it? i got no order number of the free trial yet it said "it was going to auto renew after 60 days"
Title: Re: Undoing the free trial scam
Post by: bob3160 on March 04, 2020, 10:36:47 PM
Quote from: nexusrawesome on March 04, 2020, 10:33:22 PM
BEcause it's still using the free trial and it's going to continue isn't it? i got no order number of the free trial yet it said "it was going to auto renew after 60 days"
You supplied a credit card. If you don't cancel before the 60 days, you will be charged. It's your money. :)