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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: arni.gx on March 04, 2020, 06:45:36 PM

Title: windows 10 home 1909 failed update
Post by: arni.gx on March 04, 2020, 06:45:36 PM
hello, iam using avast premium security since september 2019....

but, since nov-dec 2019 until now..... there is some problems with  my win 10 home 64bit v1909.....

1st, my app calculator not working.... reinstal app does not working.....

2nd, my hotmail account in app email from win 10, cant update to the lastest emails, iam have trying remove my hotmail account from app email, but everytime iam trying to connect my hotmail accout to my app email in win 10, the app email its always fail to recognize my hotmail account..... there  is an error code = 0x800705b4

3rd, my app store in win 10, become failed to updating..... there is an error code = 0x800705b4

4th, all my win 10 update in control panel doesnt work anymore.... there is an error code =  0x8024a21e

is there any solution to all my problems ??
Title: Re: windows 10 home 1909 failed update
Post by: bob3160 on March 04, 2020, 08:53:54 PM
Fixing your Windows installation is a good place to start.
See if this helps you accomplish that.
https://www.techrepublic.com/article/reset-your-windows-10-system-with-the-keep-my-files-option/ (https://www.techrepublic.com/article/reset-your-windows-10-system-with-the-keep-my-files-option/)
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 04, 2020, 10:47:01 PM
Fixing your Windows installation is a good place to start.
See if this helps you accomplish that.
https://www.techrepublic.com/article/reset-your-windows-10-system-with-the-keep-my-files-option/ (https://www.techrepublic.com/article/reset-your-windows-10-system-with-the-keep-my-files-option/)

beside reinstall my win 10, is there any other solutions..... ??


anyway, i am updating my 1st post....
Title: Re: windows 10 home 1909 failed update
Post by: bob3160 on March 04, 2020, 11:05:25 PM
There is no easy fix.
https://answers.microsoft.com/en-us/windows/forum/all/windows-10-update-cannot-run-error-0x8024a21e/c40a2645-68c2-411c-8600-c433baae52a3 (https://answers.microsoft.com/en-us/windows/forum/all/windows-10-update-cannot-run-error-0x8024a21e/c40a2645-68c2-411c-8600-c433baae52a3)
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 04, 2020, 11:28:09 PM
There is no easy fix.
https://answers.microsoft.com/en-us/windows/forum/all/windows-10-update-cannot-run-error-0x8024a21e/c40a2645-68c2-411c-8600-c433baae52a3 (https://answers.microsoft.com/en-us/windows/forum/all/windows-10-update-cannot-run-error-0x8024a21e/c40a2645-68c2-411c-8600-c433baae52a3)

so, whay this  happen to my win 10??

because, before using avast premium security, my avast free AV its never have problem with all app in my win 10......
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 06, 2020, 04:24:06 PM

Fixing your Windows installation is a good place to start.
See if this helps you accomplish that.
https://www.techrepublic.com/article/reset-your-windows-10-system-with-the-keep-my-files-option/ (https://www.techrepublic.com/article/reset-your-windows-10-system-with-the-keep-my-files-option/)

beside reinstall my win 10, is there any other solutions..... ??

finally, after reset setting on my avast premium security, restart pc ;

1. my app hotmail account in win 10 is working fine again...

2. my app store win 10 is working fine again....

3. my update win 10 is working fine again....

4. app calculator still not working again.....

5. right now, my avast interface can not show ON my desktop..... how to fix this ??
anyway, i am updating my 1st post....
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 06, 2020, 11:45:28 PM
my problems of 1-3 is because avast premium security setting...

my app calculator in win 10 still not working fine it is because avast, but i dont know how to fix this....

right now, my avast user interface can not open anymore on my win 10..... how to fix this ??
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 07, 2020, 08:08:31 AM
(https://i.imgur.com/CSvH1vd.jpg)
windows security is working fine....

(https://i.imgur.com/YiA59g4.jpg)
but, not with my avast premium security....

(https://i.imgur.com/jVRJPfk.jpg)
everytime updating antivirus, there is an error message....

right now, my avast userinterface wont open at all....

repair the avast via control panel, still not working.....

plz, help me..... how fix this bug ??
Title: Re: windows 10 home 1909 failed update
Post by: Asyn on March 07, 2020, 08:11:36 AM
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 07, 2020, 08:19:25 AM
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

- only malwarebytes, but they are only pasive mode.... and its very long time iam not using it...

- only avast free antivirus, nothing else....

anyway....

(https://i.imgur.com/xm0OCcT.jpg)
after a few minutes, my avast premium sevurity it seems working fine again, but avast user interface still wont open at all...... none.....
Title: Re: windows 10 home 1909 failed update
Post by: Asyn on March 07, 2020, 08:40:24 AM
Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/
Title: Re: windows 10 home 1909 failed update
Post by: Asyn on March 07, 2020, 08:51:39 AM
- only malwarebytes, but they are only pasive mode.... and its very long time iam not using it...
Side note, if you don't use it, I'd suggest to remove it completely.
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 07, 2020, 10:15:43 AM
Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/

but, my avast user interface still will not open at all...... none.....

so, how to fix my avast user interface ??
Title: Re: windows 10 home 1909 failed update
Post by: Asyn on March 07, 2020, 10:18:23 AM
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 07, 2020, 01:25:08 PM
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

finally.... my avast premium security it is working fine again..... but, my app calculator win 10, still doesnt working at all.....
Title: Re: windows 10 home 1909 failed update
Post by: bob3160 on March 07, 2020, 01:39:36 PM
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe (https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe)
2. Follow instructions: https://www.avast.com/uninstall-utility (https://www.avast.com/uninstall-utility) (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

finally.... my avast premium security it is working fine again..... but, my app calculator win 10, still doesnt working at all.....
What app are you talking about?
Title: Re: windows 10 home 1909 failed update
Post by: Asyn on March 07, 2020, 04:40:21 PM
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
finally.... my avast premium security it is working fine again.....
You're welcome.
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 17, 2020, 05:45:22 PM
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe (https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe)
2. Follow instructions: https://www.avast.com/uninstall-utility (https://www.avast.com/uninstall-utility) (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

finally.... my avast premium security it is working fine again..... but, my app calculator win 10, still doesnt working at all.....
What app are you talking about?

app calculator in win 10..... its still not working anymore in my PC.....
Title: Re: windows 10 home 1909 failed update
Post by: bob3160 on March 17, 2020, 06:12:59 PM
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe (https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe)
2. Follow instructions: https://www.avast.com/uninstall-utility (https://www.avast.com/uninstall-utility) (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

finally.... my avast premium security it is working fine again..... but, my app calculator win 10, still doesnt working at all.....
What app are you talking about?

app calculator in win 10..... its still not working anymore in my PC.....
Go to Apps and Features and select calculator
(https://screencast-o-matic.com/screenshots/u/Lh/1584464916791-13960.png)
Select it and then select advanced options
(https://screencast-o-matic.com/screenshots/u/Lh/1584464984038-25886.png)
Scroll down and select the Reset option
(https://screencast-o-matic.com/screenshots/u/Lh/1584465119602-95792.png)

Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 20, 2020, 04:28:02 PM
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe (https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe)
2. Follow instructions: https://www.avast.com/uninstall-utility (https://www.avast.com/uninstall-utility) (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

finally.... my avast premium security it is working fine again..... but, my app calculator win 10, still doesnt working at all.....
What app are you talking about?

app calculator in win 10..... its still not working anymore in my PC.....
Go to Apps and Features and select calculator
(https://screencast-o-matic.com/screenshots/u/Lh/1584464916791-13960.png)
Select it and then select advanced options
(https://screencast-o-matic.com/screenshots/u/Lh/1584464984038-25886.png)
Scroll down and select the Reset option
(https://screencast-o-matic.com/screenshots/u/Lh/1584465119602-95792.png)

my app calculator in win 10, still does not working...........
Title: Re: windows 10 home 1909 failed update
Post by: rocksteady on March 20, 2020, 05:14:20 PM
Have you tried going to Microsoft Store and re-installing Microsoft Calculator?
I am not sure if that will work if it is already installed. You may have to Uninstall your broken Calculator first.
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 25, 2020, 01:36:27 PM
Have you tried going to Microsoft Store and re-installing Microsoft Calculator?
I am not sure if that will work if it is already installed. You may have to Uninstall your broken Calculator first.

remove default app calculator, then install another app calculator..... its working again....
Title: Re: windows 10 home 1909 failed update
Post by: bob3160 on March 25, 2020, 01:41:16 PM
Have you tried going to Microsoft Store and re-installing Microsoft Calculator?
I am not sure if that will work if it is already installed. You may have to Uninstall your broken Calculator first.

remove default app calculator, then install another app calculator..... its working again....
So I guess you never tried the repair option?
Title: Re: windows 10 home 1909 failed update
Post by: arni.gx on March 28, 2020, 03:59:49 AM
Have you tried going to Microsoft Store and re-installing Microsoft Calculator?
I am not sure if that will work if it is already installed. You may have to Uninstall your broken Calculator first.

remove default app calculator, then install another app calculator..... its working again....
So I guess you never tried the repair option?

a long time ago....i have try to repair that calculator app default in win 10, still doesnt working.....