Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: Laurence50 on March 10, 2020, 05:44:04 PM

Title: Trying to cancel Free subscription wasn't sent Order ID
Post by: Laurence50 on March 10, 2020, 05:44:04 PM

The Subject title mentions it all really, i followed the steps because i was interested in the 2 month free Trial but no E-mail with the order ID was sent to me, to go ahead with the cancelling steps yet i was still given the 2 months free.

EDIT: The Issue has now been resolved.

Title: Re: Trying to cancel Free subscription wasn't sent Order ID
Post by: bob3160 on March 11, 2020, 04:55:00 PM

Contact Sales:  https://support.avast.com/en-us/contact/enter/
If you don't have an order # use 00000000 then explain your problem.