Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: vk7dg on March 16, 2020, 08:05:29 AM

Title: Windows 10 Update 1909 causes issue with Interface display
Post by: vk7dg on March 16, 2020, 08:05:29 AM

The latest update 1909 causes an issue with Avast Internet Security interface. The interface will not open and a fix is as follows.
Open the Settings and select Apps & Features  Select the app and click uninstall and selecting repair. I had to re-enter the license code as it was displaying 30 days left instead of my normal subscription.

Title: Re: Windows 10 Update 1909 causes issue with Interface display
Post by: Tom203 on March 18, 2020, 03:58:38 PM

I have been having this issue also for a couple of weeks.  I find it inconvenient to uninstall and reinstall Avast every time I boot up. In addition, I use Avast Password and it won't allow me to insert my master password. Fortunately, I don't use the long string of letters/symbols suggested by Password otherwise I would be locked out of every website including my work sites.

Title: Re: Windows 10 Update 1909 causes issue with Interface display
Post by: bob3160 on March 18, 2020, 04:01:44 PM

Have you tried a Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

Title: Re: Windows 10 Update 1909 causes issue with Interface display
Post by: Tom203 on March 20, 2020, 12:58:34 PM

Thank you for the reply. Yes, that is what I have been doing is a clean install. 

Title: Re: Windows 10 Update 1909 causes issue with Interface display
Post by: Tom203 on March 20, 2020, 06:05:55 PM

<sigh> this is getting ridiculous...a side issue when I can't open the Avast UI is that it locks up my ability to open any Adobe Acrobat docs. I'm going to have to use another anti virus solution until this gets sorted out.

Clean install after clean install after clean install is no way to live life... :o

Title: Re: Windows 10 Update 1909 causes issue with Interface display
Post by: Asyn on March 21, 2020, 05:51:45 AM

- Which Avast..? (Free/Pro/IS/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?