Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: okelley.bo on March 20, 2020, 03:27:43 PM

Title: sandbox has my scanner and will not release it. I can scan, but file wont save
Post by: okelley.bo on March 20, 2020, 03:27:43 PM

Avast Sandbox has siezed my scanner/printer.   I can print from my PC.  I can scan documennts, but the scan app showes up in avast sandbox for some reason.  After completing the scan, it will not save the file to my PC.   I was scanning documents a few days ago without issues.   ?????!!!!

Title: Re: sandbox has my scanner and will not release it. I can scan, but file wont save
Post by: r@vast on March 23, 2020, 10:18:44 AM

Hi,

It is possible that you might have set the app to "Always run in Sandbox"

Please right-click on the app in question and select "Always run outside of Sandbox"