Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: ho_ku_sai on March 21, 2020, 04:11:01 AM

Title: How to cancel my order.
Post by: ho_ku_sai on March 21, 2020, 04:11:01 AM

Hello. I have decided some days ago to try avast cleanup, that had 60 days trial period. Due to my economical situation, getting worse and worse, I really cannot afford to subscribe to this service. Unfortunately  I cannot really find the e-mail where I should find the order ID in order to cancel the avast cleanup and I really need someone's help. The page where I could ask for cancellation asks my that order id, and I haven't it anymore. :-\ How can I delete my order?

Title: Re: How to cancel my order.
Post by: Asyn on March 21, 2020, 06:05:17 AM

Quote from: ho_ku_sai on March 21, 2020, 04:11:01 AM

The page where I could ask for cancellation asks my that order id, and I haven't it anymore. :-\

Just enter/use 00000000 and explain it in your request.

Title: Re: How to cancel my order.
Post by: ho_ku_sai on March 21, 2020, 06:47:10 AM

Thank you. I've tried it now, I hope this works.

Title: Re: How to cancel my order.
Post by: Asyn on March 21, 2020, 06:51:30 AM

You're welcome.