Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: boaz8 on March 24, 2020, 12:56:18 PM

Title: Avast Internet Security Disables Network Connection
Post by: boaz8 on March 24, 2020, 12:56:18 PM

Hi ,

I'm subscribed to Avast premium (internet connection) for a while now. Everything was fine until this morning when my computer lost it's connection to the WiFi.

After checking many possible issues incl. resetting the network adapter, I realised it was the firewall.

The settings of my home netwoek did not change, they are still set to "private network" however the firewall still blocks it and I have to disable it to get online.

Any ideas how to fix it?

Thanks

Bo.

Title: Re: Avast Internet Security Disables Network Connection
Post by: Asyn on March 24, 2020, 01:06:25 PM

Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

Title: Re: Avast Internet Security Disables Network Connection
Post by: boaz8 on March 24, 2020, 03:27:58 PM

Hi Asyn,

Thank you for this. I followed these steps and restarted, but unfortunately it's the same. Even though the Wi-Fi network is set on private, it blocks it. I can only connect to the Wi-Fi when the firewall is off.

Any other ideas?

Thanks

Title: Re: Avast Internet Security Disables Network Connection
Post by: Asyn on March 24, 2020, 03:32:11 PM

Set the Avast Firewall to private mode and reboot.