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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jonlbak on March 24, 2020, 02:33:21 PM

Title: 0x800CCC1A error - server does not support encrytion type
Post by: jonlbak on March 24, 2020, 02:33:21 PM

I am running a Windows 10 machine with Outlook 2007 as the mail program and Avast as my security.  I get the following error when trying to receive email:

   Error 0x800CCC1A: Your server does not support the connection encryption type you have specified.  Try changing the
   encryption method .......

I've spent hours trying to fix this without avail.  Disabiling Avast's mail shield eliminates the problem but I don't want to do this.  Any help greatly appreciated.

Jon

Title: Re: 0x800CCC1A error - server does not support encrytion type
Post by: r@vast on March 24, 2020, 03:20:12 PM

Hi,

Would you mind attaching a screenshot of your "Internet Email Settings" > "Advance" tab

Title: Re: 0x800CCC1A error - server does not support encrytion type
Post by: jonlbak on March 24, 2020, 09:31:42 PM

Incoming server (POP3): 995
Server requires an encrypted connection (SSL) is checked.
Outgoing server (SMTP): 465
Use the following type of encrypted connection: SSL

Hope this helps.

Jon