Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: black.harris on March 26, 2020, 01:11:45 AM

Title: Avast Free Installation Problem
Post by: black.harris on March 26, 2020, 01:11:45 AM

Hello

I've downloaded Avast Free Antivirus, in 99% (installation) it stops with a problem with kernel32.dll error. This error occured when your Secure Browser was installing so it's an infinite bucle error, I can't stop it and I can't delete the software (Avast) for reinstallation.

I don't have any other av or any other version of avast in my system. Your uninstall utility can't start because of the "infinite" Secure Browser installation process.

Please I want to use Avast, but every time I start my pc this error interrupts normal functions. I don't know how to fix it.

Thank you.

Title: Re: Avast Free Installation Problem
Post by: DavidR on March 26, 2020, 02:20:06 AM

I don't know if this will work as I don't use and never installed the Avast Secure Browser (ASB).

Try downloading and running the ASB uninstall program,see below.
I don't know how this would cope with the ASB still trying to install.

Quote from: bob3160 on March 21, 2020, 11:05:50 PM

Secure Browser Removal Tool https://download.avastbrowser.com/avast_secure_browser_uninstall.exe

Title: Re: Avast Free Installation Problem
Post by: black.harris on March 26, 2020, 02:59:01 AM

Thank you!

Solved!

Title: Re: Avast Free Installation Problem
Post by: DavidR on March 26, 2020, 10:53:19 AM

You're welcome.