Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: Canadian8tor on March 29, 2020, 07:22:25 AM

Title: Activation Problem
Post by: Canadian8tor on March 29, 2020, 07:22:25 AM

I have paid for a subscription to use Avast Cleanup Premium, I have an order number and an activation code, but every single time I put the code in, I get "Sorry something went wrong". I tried sending an email only to get an autoreply saying the mailbox is not being worked, I did the DNS settings and flush, I filled out a form on their website and got no response.

Title: Re: Activation Problem
Post by: Asyn on March 29, 2020, 08:09:17 AM

-> https://support.avast.com/article/Troubleshoot-activation

Title: Re: Activation Problem
Post by: r@vast on March 30, 2020, 10:28:39 AM

Quote from: Canadian8tor on March 29, 2020, 07:22:25 AM

I have paid for a subscription to use Avast Cleanup Premium, I have an order number and an activation code, but every single time I put the code in, I get "Sorry something went wrong". I tried sending an email only to get an autoreply saying the mailbox is not being worked, I did the DNS settings and flush, I filled out a form on their website and got no response.

Hi,

Please use this link to create a support ticket: https://support.avast.com/en-ca/contact/