Avast WEBforum

Consumer Products => Avast Online Security (browser extension) => Topic started by: gmason3815 on April 04, 2020, 02:52:35 AM

Title: Firewall is turned off/cannot connect to internet
Post by: gmason3815 on April 04, 2020, 02:52:35 AM

I just installed Application Update ver 20.2.2401 build 20.2.5130.561. Now I am getting the message “firewall is turned off “ and when I click the “turn on” button a message pops up saying “Firewall not available !” . Also, now, when I try to start my VPN, i get the message “You’re offline. Please connect to the internet to use your VPN” Ok, so how do I get my computer to connect? And how do I get my firewall available?? Anybody else having this problem?

Title: Re: Firewall is turned off/cannot connect to internet
Post by: Asyn on April 04, 2020, 08:38:02 AM

Hi, see: https://forum.avast.com/index.php?topic=233126.msg1541293#msg1541293

Title: Re: Firewall is turned off/cannot connect to internet
Post by: gmason3815 on April 04, 2020, 04:50:50 PM

Going to menu, “settings “, “general “, “troubleshooting “ ,  “reset all settings” “reset to default” and then rebooting seems to have fixed the firewall and allowed me to regain my internet connection. The problem was a bug in the update.