Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: ajp773 on April 09, 2020, 08:05:03 AM

Title: Scanning Local Disc Stuck
Post by: ajp773 on April 09, 2020, 08:05:03 AM

i have had this problem for at least 4 months now hoping an update would fix it, when i scan my local disc it gets stuck on step 2 "examining file name linkage" at 99% have tried reinstalling to no avail and would love a response on what you think should fix this. thank you

Title: Re: Scanning Local Disc Stuck
Post by: r@vast on April 09, 2020, 11:31:41 AM

Hi,

We would need more information.
Please follow the steps as mentioned in this post: https://forum.avast.com/index.php?topic=227310.msg1506231#msg1506231

Title: Re: Scanning Local Disc Stuck
Post by: ajp773 on April 11, 2020, 10:39:13 AM

scanned it like they said, what should i do now?

Title: Re: Scanning Local Disc Stuck
Post by: Stellarman on April 27, 2020, 05:56:34 PM

Hi,

this problem should be fixed in the next update we are trying to get out, however we have some internal troubles with releasing it so please be patient and stick with us a little longer, we will try to do our best to get it soon.

Thank you and have a nice day.