Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: silent.stm on April 16, 2020, 08:53:07 AM
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Hi to all =)
....several days ago everything seems to be Ok with my laptop, but yesterday....BSOD caused by aswNetHub.sys (some of Avast networking services)....trying to reboot - the same BSOD, caused by aswNetHub.sys but with another code with every rebooting. Unistalling Avast from safe mode helps. But when I cleaned registry and drive, and tries to install avast, downloaded from official site - BSOD again by aswNetHub.sys. What is it? =(((
Laptop: Panasonic Toughbook CF-30 Mk-2, Intel Core 2 Duo L7500, 4Gb DDR2 RAM, Windows 7 Pro x64 installed on SSD
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Hi silent.stm,
we would need a memory.dmp file for analysis.
Dump file location is C:\Windows\memory. dmp (https://www.technlg.net/windows/windows-crash-dump-memorydmp-file/)
Compress the file as silent_stm_4_2020_BSOD.zip and upload it to avast ftp server.
avast ftp file upload FAQ
https://support.avast.com/en-eu/article/FTP-file-upload
Thank you !
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silent_stm_4_2020_BSOD.zip uploaded to "incoming" folder. pass - virus
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some pics
(http://i.piccy.info/i9/999e477d076caeb71d4a4ce351f614fe/1587023953/82060/1373171/P_20200416_102849_800.jpg) (http://piccy.info/view3/13757875/c9282b481e92465b16bd9e9db9ec0d99/1200/)(http://i.piccy.info/a3/2020-04-16-07-59/i9-13757875/755x566-r/i.gif) (http://i.piccy.info/a3c/2020-04-16-07-59/i9-13757875/755x566-r)
and
(http://i.piccy.info/i9/93fb3e620348d543115d6f91f3660890/1587024014/81647/1373171/P_20200416_102913_800.jpg) (http://piccy.info/view3/13757878/401adbabe7c51270bb09cf42e40c6cb8/1200/)(http://i.piccy.info/a3/2020-04-16-08-00/i9-13757878/755x566-r/i.gif) (http://i.piccy.info/a3c/2020-04-16-08-00/i9-13757878/755x566-r)
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Good job, the devs are checking it...
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Good job, the devs are checking it...
...this bsod is strange, because nothing where installed or modified in HW and SW ::) ???
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Good job, the devs are checking it...
...this bsod is strange, because nothing where installed or modified in HW and SW ::) ???
There have been some avast emergency updates that go more or less unnoticed.
And it is precisely in the network / firewall context that these updates have been carried out
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Good job, the devs are checking it...
...this bsod is strange, because nothing where installed or modified in HW and SW ::) ???
There have been some avast emergency updates that go more or less unnoticed.
And it is precisely in the network / firewall context that these updates have been carried out
....the one and only way to have some protection now - reinstall antivirus WITHOUT ANY NETWORK PROTECTION FEATURES =(
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I was just reacting to
this bsod is strange
not to give a solution to your problem
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Hi silent.stm
Fix will be released into 20.2 and also to 20.3 asap
Have a nice day.
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Hi silent.stm
Fix will be released into 20.2 and also to 20.3 asap
Have a nice day.
same problem....... :(
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Hi silent.stm
Fix will be released into 20.2 and also to 20.3 asap
Have a nice day.
same problem....... :(
Same answer, Hi silent.stm
Fix will be released into 20.2 and also to 20.3 asap
Have a nice day.
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Any update? My PC just crashed this morning, with the Stop Code being a PAGE_FAULT_IN_NONPAGED_AREA, and that exact file name right next to it. Very frustrating because I've never had any issues with Avast, and my family has used it since 2004 or so. And I had just reinstalled Avast on this PC today, after restoring it a couple of days ago... Is it just that Windows 8.1 isn't playing nice with Avast?? What's going on?!?!
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Any update? My PC just crashed this morning, with the Stop Code being a PAGE_FAULT_IN_NONPAGED_AREA, and that exact file name right next to it. Very frustrating because I've never had any issues with Avast, and my family has used it since 2004 or so. And I had just reinstalled Avast on this PC today, after restoring it a couple of days ago... Is it just that Windows 8.1 isn't playing nice with Avast?? What's going on?!?!
Provide details, no issues here with same OS.
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3 days ago got similar BSOD. I catch this BSOD in the course of every shutdown routine for all those 3 days! Any new update issued?
I have Win7 x64 OS.
Avast Premium Security 20.5.2415 (build 20.5.5410.586)
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On Fri 07.08.2020 20:46:08 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080720-148200-01.dmp
This was probably caused by the following module: aswnethub.sys (aswNetHub+0x38ECC)
Bugcheck code: 0x48 (0xFFFFFA801C00DEE0, 0xFFFFF88005501ECC, 0x0, 0x0)
Error: CANCEL_STATE_IN_COMPLETED_IRP
file path: C:\Windows\system32\drivers\aswnethub.sys
product: Avast Antivirus
company: AVAST Software
description: Avast Network Security Driver
Bug check description: This indicates that an I/O request packet (IRP) was completed, and then was subsequently canceled.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswnethub.sys (Avast Network Security Driver, AVAST Software).
***
Dump file has been sent to technical support. Waiting for their reply.
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3 days ago got similar BSOD. I catch this BSOD in the course of every shutdown routine for all those 3 days! Any new update issued?
I have Win7 x64 OS.
Avast Premium Security 20.5.2415 (build 20.5.5410.586)
Update to the latest version (20.6.2420): https://forum.avast.com/index.php?topic=236703.0
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Update to the latest version (20.6.2420): https://forum.avast.com/index.php?topic=236703.0
Thx. Strange it hasn't been done automatically.
Will test if it helps.
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You're welcome.
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Good day, I had the same error over the weekend. I Uninstalled Avast, and reinstalled it, with restarting the pc each time.
The first time it happened I was gaming, second time it happened I was asleep and Netflix was paused. Woke up this morning to find the same error even though I downloaded the latest version from your site.
Is there a fix around this? I was reading before to wait for the update but that was in July already.
Thanks
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You could try the latest beta: https://forum.avast.com/index.php?board=15
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I'm having the same issue. Tried a clean install of Avast and the issue persisted. Deleted app to avoid BSOD.
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Same issue here