Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lagrante on April 19, 2020, 01:38:00 PM

Title: Problem w/ purchase
Post by: lagrante on April 19, 2020, 01:38:00 PM

Hey, I have a payment(?) problem. 119 zł have fallen from my bank account, despite the fact that I have never got any e-mail confirming the purchase,or information that the payment will be accomplished in few days. I don't have an order ID either,bc i didnt bough anything with my gmail account. What can I do? Can I get my money back somehow? :(

Title: Re: Problem w/ purchase
Post by: bob3160 on April 19, 2020, 03:50:27 PM

Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.