Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: lindsaywood2003 on April 23, 2020, 10:32:52 AM

Title: Payment taken without consent/refund request & UK contact number?
Post by: lindsaywood2003 on April 23, 2020, 10:32:52 AM

Hi, I had a phisphing scam and in haste I bought Avast Premium for £23 pounds. However I have had an additional c. £17 taken from my account. I am in the UK and cant find a contact number to query?

I had requested a refund for the Avast Premium (ref. 101566257) but had no autoreply email. And I want to find out why additional money has been taken without my consent?

Can anyone help or have a UK contact number?

Thankyou

Title: Re: Payment taken without consent/refund request & UK contact number?
Post by: Asyn on April 23, 2020, 11:44:55 AM

-> https://support.avast.com/article/24/ (Orders/Subscriptions/Refunds)