Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: iswan on April 26, 2020, 07:22:48 PM

Title: Has Avast been hacked?...
Post by: iswan on April 26, 2020, 07:22:48 PM

My toolbar icon says "not protected", and I can't access the virus scan function of my Avast program. I keep getting a "UI not available" message, so I can't perform a virus scan. Any one else?

Title: Re: Has Avast been hacked?...
Post by: DavidR on April 26, 2020, 07:51:40 PM

Unlikely to have been hacked, more likely a program problem.

Try the Avast Repair function:
Control Panel - Programs > Uninstall A Program > select the Avast Antivirus > Uninstall (it doesn't uninstall immediately) - from the next screen there should be an option to Repair.  On completion restart the system (complete shutdown followed by a Start).

Title: Re: Has Avast been hacked?...
Post by: bob3160 on April 26, 2020, 10:02:26 PM

Quote from: DavidR on April 26, 2020, 07:51:40 PM

Unlikely to have been hacked, more likely a program problem.

Try the Avast Repair function:
Control Panel - Programs > Uninstall A Program > select the Avast Antivirus > Uninstall (it doesn't uninstall immediately) - from the next screen there should be an option to Repair.  On completion restart the system (complete shutdown followed by a Start).

Use the Restart function. Not the shut down and then start your computer again.
(https://screencast-o-matic.com/screenshots/u/Lh/1587931304803-34366.png)