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Other => General Topics => Topic started by: Megan Parsons on April 30, 2020, 04:46:37 PM

Title: Is this a real avast email ? Not sure where to post this
Post by: Megan Parsons on April 30, 2020, 04:46:37 PM

I received an email from what seems to be avast stating my email and password was leaked I have screenshots of the email

Title: Re: Is this a real avast email ? Not sure where to post this
Post by: bob3160 on April 30, 2020, 04:59:09 PM

Have you used Hack Check? https://www.avast.com/hackcheck (https://www.avast.com/hackcheck)
What version of Avast are you using? Free, paid?

Title: Re: Is this a real avast email ? Not sure where to post this
Post by: rocksteady on April 30, 2020, 05:02:07 PM

Is this on your phone?
As bob has asked. Which Avast product and version do you have?
Personally I would be reluctant to click any links until you get confirmation it is really from Avast. I have never seen anything like it myself.

Title: Re: Is this a real avast email ? Not sure where to post this
Post by: Megan Parsons on April 30, 2020, 05:23:40 PM

I have avast on my android devices and it's the free version. I wanted to make sure it was avast before doing anything

Title: Re: Is this a real avast email ? Not sure where to post this
Post by: bob3160 on April 30, 2020, 05:30:59 PM

I've reported this to Avast and hope we'll receive an answer soon.

Title: Re: Is this a real avast email ? Not sure where to post this
Post by: Milos on May 01, 2020, 07:15:52 AM

Hello,
it is a hack check leak alert. See https://www.avast.com/hackcheck

Milos

Title: Re: Is this a real avast email ? Not sure where to post this
Post by: bob3160 on May 01, 2020, 02:12:24 PM

This may help, https://forum.avast.com/index.php?topic=93544.msg1522154#msg1522154 (https://forum.avast.com/index.php?topic=93544.msg1522154#msg1522154)