Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: dimadiamond on April 30, 2020, 07:26:05 PM

Title: Cant remember email password
Post by: dimadiamond on April 30, 2020, 07:26:05 PM

Hey guys, I have made a subscription a couple of months ago then I realized I need to cancel it but i dont have the access to my email anymore and I cant remember the password neither, should I just wait to get billed and then sent proof of that? It happened to me already. However I would still like to continue using the avast program so i would still need to recover my account somehow. Thank you for your time

Title: Re: Cant remember email password
Post by: r@vast on May 06, 2020, 11:14:48 AM

Quote from: dimadiamond on April 30, 2020, 07:26:05 PM

Hey guys, I have made a subscription a couple of months ago then I realized I need to cancel it but i dont have the access to my email anymore and I cant remember the password neither, should I just wait to get billed and then sent proof of that? It happened to me already. However I would still like to continue using the avast program so i would still need to recover my account somehow. Thank you for your time

Hi,

The subscription would be linked to the email address used when you signed up for the subscription. You could try to click on "forgot password" or create a new Avast Account using the same email address.
https://support.avast.com/en-ww/article/Restore-Account-password