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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: LudekS on May 04, 2020, 02:29:16 PM

Title: NEW Version: 20.3 (April 2020)
Post by: LudekS on May 04, 2020, 02:29:16 PM
Hi, new Avast version 20.3 is here
(20.3.2405)

These are the official program release notes:
✓ New alerts - Get alerted when new devices join your network (Useful for catching both hackers and freeloading neighbors)
✓ More privacy - You now have the option to be protected from shady websites even in browsers that use the DoH protocol to encrypt the Domain Name System (DNS). Premium Security users can turn this on in their Real Site settings
✓ Improved Wi-Fi Inspector - We've updated your Wi-Fi Inspector so that it's a lot more stable

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here:

Online installers (recommended):
Free: https://bits.avcdn.net/insttype_FREE
Premium Security (formerly Premier): https://bits.avcdn.net/insttype_APR

Offline installers:
Free: http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
Premium Security (formerly Premier): http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Vladimir211 on May 04, 2020, 02:32:58 PM
Yay! Changelog!  ;D
Title: Re: NEW Version: 20.3 (April 2020)
Post by: NON on May 04, 2020, 02:44:27 PM
Thanks for the new release :)

I suppose these beta changes are also included:
New beta version 20.3.2402: https://forum.avast.com/index.php?topic=233306.0
New beta version 20.3.2403: https://forum.avast.com/index.php?topic=233481.0
Title: Re: NEW Version: 20.3 (April 2020)
Post by: wallofasgard on May 04, 2020, 03:30:15 PM
 LOL to that freeloading neighbors in the changelog.Thanks for the update.Will definitely check that feature.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: rocksteady on May 04, 2020, 03:42:01 PM
I had a problem installing from UI Update route.
File seemed to complete download phase then error message saying "Something went wrong" or similar.
I hit the [Check for Updates] button and the app update then proceeded to install.
Normally update via UI is straightforward and simple. If anyone incurrs the same error, I hope this is some help.
 
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Pako7 on May 04, 2020, 04:12:04 PM
I noticed that scans have an all new look ....
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 04, 2020, 04:34:25 PM
I noticed that scans have an all new look ....
Yep, that has been reworked.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Pänthéon_ on May 04, 2020, 04:47:34 PM
Hello, i currently have no notifications for wifi. and I don't have the signature Send an e-mail even with activated on gmail
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Pänthéon_ on May 04, 2020, 04:51:16 PM
the email signature returned without no problem, but i don't have the wifi notifs in avast french. I did not find the configuration in the parameters

Title: Re: NEW Version: 20.3 (April 2020)
Post by: d00zah on May 04, 2020, 05:10:50 PM
Noticed, in the last stable release, that the Data Shredder progress bar is no longer linear. Rapidly progresses to the end & hangs there until operation is complete. Never had time to report it, but it's still 'broken' in this release.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Zitrus on May 04, 2020, 05:47:28 PM
I had a problem installing from UI Update route.
File seemed to complete download phase then error message saying "Something went wrong" or similar.
I hit the [Check for Updates] button and the app update then proceeded to install.
Normally update via UI is straightforward and simple. If anyone incurrs the same error, I hope this is some help.
I experienced the same ::) - resolved very same 8)
Title: Re: NEW Version: 20.3 (April 2020)
Post by: fvmb on May 04, 2020, 07:51:34 PM
Hi, new Avast version 20.3 is here
(20.3.2405)

These are the official program release notes:
✓ New alerts - Get alerted when new devices join your network (Useful for catching both hackers and freeloading neighbors)
✓ More privacy - You now have the option to be protected from shady websites even in browsers that use the DoH protocol to encrypt the Domain Name System (DNS). Premium Security users can turn this on in their Real Site settings
✓ Improved Wi-Fi Inspector - We've updated your Wi-Fi Inspector so that it's a lot more stable

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here:

Online installers (recommended):
Free: https://bits.avcdn.net/insttype_FREE
Premium Security (formerly Premier): https://bits.avcdn.net/insttype_APR

Offline installers:
Free: http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
Premium Security (formerly Premier): http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team

Hi,

I can´t see the options related to check in real time the new devices that can join like i saw on the beta. What is happening?

Filipe
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Tangy on May 04, 2020, 08:25:56 PM
Updated to new version, so far so good !
Thank you
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 04, 2020, 09:12:40 PM
Those new alerts aren't working, no alerts at all.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Alikhan on May 05, 2020, 12:51:13 AM
Just updated, no problems during the process.

It would be nice to see the "fixed issues" from the previous version in the changelog. Now this doesn't need to be really detailed but should include most important fixes from known issues.

I also don't see the new alerts when a new device is connected to the network. Does Dual Band routers which simultaneously run two different WiFi bands at the same time have something to do with this? I would doubt it.

I've also said this earlier. Regarding password protecting Avast through Settings, the option "Require password only to access settings" still allows Protection Shields to be disabled via the UI and the tray icon. I don't like this approach, it should prevent disabling of protection features. The other option of "Require Password to Open Avast" does work but what if a user who did not know the password etc would like to run an on demand scan etc?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: mamide on May 05, 2020, 06:08:23 AM
Thanks for new version ...

i wanna ask you for very strange thing .... why we can't check scan progress when we close the small window in right corner !

When i open Avast and goes to Scan Tab i can't find any trace of progress scan even if the scan is in progress (cpu is used by app).

i hope you will resolve this issue !
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 05, 2020, 11:11:16 AM
It would be nice to see the "fixed issues" from the previous version in the changelog. Now this doesn't need to be really detailed but should include most important fixes from known issues.
+1
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Stephen373 on May 05, 2020, 11:17:11 AM
It would be nice to see the "fixed issues" from the previous version in the changelog. Now this doesn't need to be really detailed but should include most important fixes from known issues.

Completely agree.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: SpeedyPC on May 05, 2020, 12:11:00 PM
It would be nice to see the "fixed issues" from the previous version in the changelog. Now this doesn't need to be really detailed but should include most important fixes from known issues.
+3
Title: Re: NEW Version: 20.3 (April 2020)
Post by: rocksteady on May 05, 2020, 12:19:35 PM
It would be nice to see the "fixed issues" from the previous version in the changelog. Now this doesn't need to be really detailed but should include most important fixes from known issues.
+4
Title: Re: NEW Version: 20.3 (April 2020)
Post by: cbino on May 05, 2020, 12:26:43 PM
Two items are checked in the WI-FI Ispector security settings:
- Automatically scan for new networks
- Automatically repeat network scan ...
Below I notice an animated icon (circle with a rotating ball) and which always remains so. It's normal?
In the latter version I also see a higher memory consumption. Can the two be linked?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 05, 2020, 12:49:56 PM
Below I notice an animated icon (circle with a rotating ball) and which always remains so. It's normal?
That's a known bug and should get fixed soon.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: cbino on May 05, 2020, 12:53:06 PM
Ok!
Thanks
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 05, 2020, 12:56:58 PM
You're welcome.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Rundvleeskroket on May 05, 2020, 01:26:19 PM
Those WiFi inspector settings are also present (including the spinning circle) and checked, even if the whole component isn't even installed. Is that the way it is supposed to be?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: cbino on May 05, 2020, 02:34:45 PM
I don't think it should be that way!
I uninstalled the component and those settings are actually still there, including the rotating circle!
Hope the bug is corrected as soon as possible.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: loungehake on May 05, 2020, 02:44:01 PM
Except for a possible need to provide feedback on 20.3 to Avast!, is it worth the user updating to the new version?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Kristian46 on May 05, 2020, 03:58:03 PM
I don't think it should be that way!
I uninstalled the component and those settings are actually still there, including the rotating circle!
Hope the bug is corrected as soon as possible.

i have same issue but different components , after updating avast ,i uninstalled avast component named :"password protection" and restart pc several times and still the two components are still in the list   - "password protection" and "passwords"
and it happens after i update the avast premium to its latest version...

heres the screen shot on my end
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 05, 2020, 04:09:05 PM
Did you try to click on the item to see if it actually opens the app?

Title: Re: NEW Version: 20.3 (April 2020)
Post by: Kristian46 on May 05, 2020, 05:40:51 PM
Did you try to click on the item to see if it actually opens the app?

yes already tried that before posting , the "password protection" still opens and the "passwords" its just circling forever it doesnt work it was automatically installed after the latest update.....

note: the "password protection" on the screen shot i already disabled it by default during its first release then yesterday after the latest update , i realize i dont really need this component so i decided to uninstall this component and i just notice after the latest update the "password" which i didnt installed that was automatically installed after the latest update and when you click "passwords" it just circling forever then i go to "troubleshooting" menu to see what installed components i see that  "passwords" are uncheck meaning it was not installed but weird part is it still appears on the "privacy" list...

in the "troubleshooting" i uncheck the password protection / webcam shield...since i dont need this two components (i didnt uncheck the passwords since its already uncheck in the first place)
after uninstalling them and restart the pc several times only the webcam shield was uninstalled but the remaining 2 components (passwords and password protection) still remains on the "privacy list" but when you look at the installed components list it was already unchecked...so whats the reason about this? bug? i hope the next update fix the issue...
Title: Re: NEW Version: 20.3 (April 2020)
Post by: cbino on May 05, 2020, 06:00:05 PM
Meanwhile, I uninstalled my Avast Premium.
The latest versions have always been released with several bugs and the latter more than the others (see the various problems detected and posted in this forum) despite being tested through the beta.
This is inconceivable in a product of a certain scale and that I have used for years and years considering it the best!
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Michael1975 on May 05, 2020, 09:22:28 PM
Buenas, he instalado la nueva versión y resulta al apagar el ordenador me tarda una eternidad pero si desactivo el avast no tengo ese problema y se apaga rápido quería saber que puede ser ????
Title: Re: NEW Version: 20.3 (April 2020)
Post by: jacquesbiard on May 05, 2020, 09:24:38 PM
After the new version was automatically installed, my PC does not fully boot. It hangs with a black screen after the Welcome screen.
I entered safe mode and uninstalled my Avast Premium, and then the PC boots without problems. I am under W7.
Anybody with the same problem ? and maybe with a solution ? I already wasted several hours and start to be really upset.
Thanks
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 06, 2020, 06:09:46 AM
Below I notice an animated icon (circle with a rotating ball) and which always remains so. It's normal?
That's a known bug and should get fixed soon.
Note, it has been fixed in UI 512.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: loungehake on May 06, 2020, 10:38:06 AM
I attempted a version update from 20.2 to 20.3 using the Avast UI.  It failed (so I was told) so I repaired and restarted.  Version 20.3 is now in use.  I didn't intend that once the update had failed.

Are aesthetic updates to the GUI really necessary?  They create additional scope for program use errors and add no value to the core function of Avast which is to ensure system security and safety.

Having read other user comments on version 20.3, I was surprised to find that my initial impressions are that it seems to work OK.  The first system which received the bounty of Avast 20.3, a Windows 8.1 64bit installation on an ancient Toshiba Satellite Pro P200 with Core Duo T5550 processor is now more responsive, especially when using a web browser on newspaper websites. It had been quite sluggish but there is a definite improvement, albeit subjective.  I write this in case there was previously a performance issue and user feedback is helpful.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 06, 2020, 12:05:32 PM
Having read other user comments on version 20.3, I was surprised to find that my initial impressions are that it seems to work OK.
Well, as this is a support forum, you can expect to see mostly complaints here.
Unfortunately, only very few users report back, if everything works as expected. ;)
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Pako7 on May 06, 2020, 04:37:27 PM
As for this version everything is running smoothly

except for WIFI Inspector and Software Updater

Cant rename a device on WIFI inspector after trying to rename nothing changes..

Software Inspector doesn't seem to be able to find the latest versions for some software even the one which Avast own
Title: Re: NEW Version: 20.3 (April 2020)
Post by: kemije8725 on May 06, 2020, 05:17:00 PM
This version is working fine. But after updating stats showed me that I had 53 attacks on my pc.
Which made me very concerned.

Should I actually be worried?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 06, 2020, 05:24:46 PM
This version is working fine. But after updating stats showed me that I had 53 attacks on my pc.
Which made me very concerned.

Should I actually be worried?
Without more details, it's impossible to answer your question.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: TheOwner on May 06, 2020, 07:02:30 PM
After clean installation of Avast Free I opened Chrome, then I was redirected to Avast online security extension site. Second day I opened chrome I was redirected to Avast Safe price extension site.
Now Avast behave like malware and doesn't matter that happen only once. I already know Avast is spyware and adware in my PC but this is too much.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: DavidR on May 06, 2020, 07:06:37 PM
This version is working fine. But after updating stats showed me that I had 53 attacks on my pc.
Which made me very concerned.

Should I actually be worried?
Without more details, it's impossible to answer your question.

He has another topic Bob https://forum.avast.com/index.php?topic=233985.0 the problem is Avast provides little or NO detailed information in the stats area.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: cbino on May 06, 2020, 08:28:12 PM
I reinstalled Avast Premium Security and noted that the problem is reported here
https://forum.avast.com/index.php?topic=233940.msg1545537#msg1545537
has been solved.
However, I noticed that the Password Protection module, excluded in the custom installation, was installed instead. The on / off button of the functionality obviously does not work. I tried to install Password Protection and then to uninstall it but to no avail and it is still there.
As soon as the antivirus was installed, moreover, I was able, in Settings / Troubleshooting, to access the old Settings menu present in previous versions of Avast (last item below). After a few hours that item, which recalled the old menu, is no longer available. Maybe after some updates? Can I restore it?
Thanks
Title: Re: NEW Version: 20.3 (April 2020)
Post by: jacquesbiard on May 06, 2020, 08:41:58 PM
As my PC does not start W7 after the update (my post above), is there a way to reinstall the previous version of Avast Premium ?
Thanks
Title: Re: NEW Version: 20.3 (April 2020)
Post by: RejZoR on May 06, 2020, 09:43:57 PM
I had "Update failed, something went wrong" error on 3 out of 3 systems where avast! notified me with exclamation mark. After clicking Check for updates again it started updating.

Also, why do I have to initiate it myself when it's suppose to be automatic? I don't want it to plaster exclamation mark warnings all over my taskbar. First on itself and then also on Security center icon. Just update the damn thing if update is due and just tell me restart is required afterwards. And not the big entire main interface opening to tell me. Just show a small popup above taskbar where you show all notifications that avast! has updated and that restart is required to complete the update. Isn't that the whole point of having it set to Automatic? To be transparent, non intrusive and up to date at all times? Don't really understand the logic behind current design of updating...
Title: Re: NEW Version: 20.3 (April 2020)
Post by: jacques.subileau on May 07, 2020, 12:23:43 AM
Updated 3 PC (W10/X64, free version) and got the same message for each PC when clicking "Rechercher des mises à jour". Then click again on "Rechercher des mises à jour". The update resumed and then all went fine. What was the problem ?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 07, 2020, 12:31:36 AM
It's a known issue that has already been acknowledged by Avast.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: MagrothJ on May 07, 2020, 07:51:20 AM
This is the second updated version where immediately after update CPU usage spikes as well as RAM usage. Both times I've had to use the cleaner and install again and then everything seems normal.

I really hope this isn't turning into something common. I don't want to do this every time there's an update.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 07, 2020, 07:55:25 AM
This is the second updated version where immediately after update CPU usage spikes as well as RAM usage. Both times I've had to use the cleaner and install again and then everything seems normal.

I really hope this isn't turning into something common. I don't want to do this every time there's an update.
Hi, it should help to reboot twice after an update.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Kristian46 on May 07, 2020, 09:45:49 AM
I reinstalled Avast Premium Security and noted that the problem is reported here
https://forum.avast.com/index.php?topic=233940.msg1545537#msg1545537
has been solved.
However, I noticed that the Password Protection module, excluded in the custom installation, was installed instead. The on / off button of the functionality obviously does not work. I tried to install Password Protection and then to uninstall it but to no avail and it is still there.
As soon as the antivirus was installed, moreover, I was able, in Settings / Troubleshooting, to access the old Settings menu present in previous versions of Avast (last item below). After a few hours that item, which recalled the old menu, is no longer available. Maybe after some updates? Can I restore it?
Thanks

same here after i update my avast to its latest version, i decided to uninstall this password protection/webcam shield thru "troubleshooting menu"after doing that,restarted my pc several times , it still appears on the "privacy" list of modules and when i check the "troubleshooting" menu its already "unchecked" but still appearing on the "privacy" list of installed modules

i noticed that after i updated "passwords" are installed without my permission when i click this module its just circling around forever,doesnt do anything, again i tried to uninstall this module too but upon checking its uncheked already in troubleshooting menu from the very beginning , i didn't uncheck it intentionally its just uncheked already the moment i look it on the menu but still its on the "privacy" menu too

i was only succesfully uninstalled the "webcam shield" but "passwords" and "password protection" still appearing on the "privacy" list of modules
can some one help me about this issue? its been around since updating to the latest version of avast, and it really worries me taht maybe it will become an annoyance in the future when browsing thru chrome
Title: Re: NEW Version: 20.3 (April 2020)
Post by: MagrothJ on May 07, 2020, 11:42:58 AM
This is the second updated version where immediately after update CPU usage spikes as well as RAM usage. Both times I've had to use the cleaner and install again and then everything seems normal.

I really hope this isn't turning into something common. I don't want to do this every time there's an update.
Hi, it should help to reboot twice after an update.

Ok, thanks. I'll try to remember that when it's updated the next time.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 07, 2020, 11:44:39 AM
This is the second updated version where immediately after update CPU usage spikes as well as RAM usage. Both times I've had to use the cleaner and install again and then everything seems normal.

I really hope this isn't turning into something common. I don't want to do this every time there's an update.
Hi, it should help to reboot twice after an update.
Ok, thanks. I'll try to remember that when it's updated the next time.
You're welcome.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 07, 2020, 01:24:55 PM
@Kristian46,
Listed under a category doesn't mean it's active and running.
SecureLine is also listed but, unless you're paying for it, it's not going to work
except for a possible short trial.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 07, 2020, 02:39:48 PM
How do we set hardened mode aggressive now without the old settings?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: DavidR on May 07, 2020, 09:06:35 PM
How do we set hardened mode aggressive now without the old settings?

Have you read this:
Avast Settings, hidden geek:area - See https://support.avast.com/article/Use-Antivirus-Geek-settings (https://support.avast.com/article/Use-Antivirus-Geek-settings).
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 07, 2020, 09:14:19 PM
How do we set hardened mode aggressive now without the old settings?

Have you read this:
Avast Settings, hidden geek:area - See https://support.avast.com/article/Use-Antivirus-Geek-settings (https://support.avast.com/article/Use-Antivirus-Geek-settings).

Yes.. I use the it for suspend all non-gaming user processes. I didn't know hardened mode settings were also there, I can't find them.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: DavidR on May 07, 2020, 09:26:15 PM
How do we set hardened mode aggressive now without the old settings?

Have you read this:
Avast Settings, hidden geek:area - See https://support.avast.com/article/Use-Antivirus-Geek-settings (https://support.avast.com/article/Use-Antivirus-Geek-settings).

Yes.. I use the it for suspend all non-gaming user processes. I didn't know hardened mode settings were also there, I can't find them.

If they are there I presume it would be under the Core Shields, File System Shield settings.  I haven't updated to the latest version so I can't say with any confidence.  This whole mess for a UI including and especially the hidden area needs a complete rework.

Is it not under the AvastUI > Settings > Protection > Core Shields > Viruses tab as it used to be ?

Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 07, 2020, 09:29:11 PM
How do we set hardened mode aggressive now without the old settings?

Have you read this:
Avast Settings, hidden geek:area - See https://support.avast.com/article/Use-Antivirus-Geek-settings (https://support.avast.com/article/Use-Antivirus-Geek-settings).

Yes.. I use the it for suspend all non-gaming user processes. I didn't know hardened mode settings were also there, I can't find them.

If they are there I presume it would be under the Core Shields, File System Shield settings.  I haven't updated to the latest version so I can't say with any confidence.  This whole mess for a UI including and especially the hidden area needs a complete rework.

Is it not under the AvastUI > Settings > Protection > Core Shields > Viruses tab as it used to be ?

Of course it's there, but only the checkbox to on/off. There's no way to choose between Moderate and Aggressive now, because that was in old settings only.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 07, 2020, 09:30:52 PM
Shouldn't have removed old settings without bringing the important stuff to the new UI first, that was very irresponsible.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: roger35 on May 07, 2020, 09:57:42 PM
Just been updated and now just get UI Failed to load. Have tried the online https://bits.avcdn.net/insttype_APRbut no difference. help please
Title: Re: NEW Version: 20.3 (April 2020)
Post by: TheOwner on May 07, 2020, 11:13:37 PM
Today my PC refuses to shutdown, because Avast service cannot be stopped normally. Never happened to me before. Win 7 64bit, Avast free.

Update: Now this happen me every shutdown. Each shut down takes 5 min with this error.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: DavidR on May 08, 2020, 12:51:34 AM
Just been updated and now just get UI Failed to load. Have tried the online https://bits.avcdn.net/insttype_APRbut no difference. help please

Presumably this was after installation and restart ?

If so you could try this previous Support article - Avast UI Failed to Load - See https://support.avast.com/article/Troubleshoot-Embarrassing-UI-Failed-load (https://support.avast.com/article/Troubleshoot-Embarrassing-UI-Failed-load).
Make sure you look at the part for the Avast Antivirus.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: DavidR on May 08, 2020, 01:11:11 AM
Shouldn't have removed old settings without bringing the important stuff to the new UI first, that was very irresponsible.

Looks like it has gone as RejZoR mention in another topic https://forum.avast.com/index.php?topic=234013.msg1545925#msg1545925 which you replied to.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 08, 2020, 01:35:44 AM
Shouldn't have removed old settings without bringing the important stuff to the new UI first, that was very irresponsible.

Looks like it has gone as RejZoR mention in another topic https://forum.avast.com/index.php?topic=234013.msg1545925#msg1545925 which you replied to.
So dou you think it's temporary? The default is now moderate or aggressive?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: DavidR on May 08, 2020, 01:48:28 AM
Shouldn't have removed old settings without bringing the important stuff to the new UI first, that was very irresponsible.

Looks like it has gone as RejZoR mention in another topic https://forum.avast.com/index.php?topic=234013.msg1545925#msg1545925 which you replied to.
So dou you think it's temporary? The default is now moderate or aggressive?

As an Avast User, I don't know if it is temporary or an unforeseen consequence of the removing the old settings without fully ensuring all are catered for in the geek:area.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Agosto on May 08, 2020, 04:10:31 AM
Since the last two updates there must be something wrong between windows firewall service and avast.Every time I boot Windows or I open an application that had not used it for sometime or just installed it, the windows firewall process uses 99%(!) of the  SSD and high cpu usage.This lasts for about 30 sec to 2 minutes before the usage goes back to zero.Also at the same time when I click the Avast Premium security it  hangs fo some seconds before it responds.Also even if I disable windows firewall, this service doesnt stop. Does anyone knows what is wrong or has experiencing something like this before?
Avast firewall really needs Windows firewall to run at the same time?
I use Windows 10, Avast Premium Security 20.3.2405(20.3.5200.561)
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 08, 2020, 04:54:59 AM
Shouldn't have removed old settings without bringing the important stuff to the new UI first, that was very irresponsible.

Looks like it has gone as RejZoR mention in another topic https://forum.avast.com/index.php?topic=234013.msg1545925#msg1545925 which you replied to.
So dou you think it's temporary? The default is now moderate or aggressive?

As an Avast User, I don't know if it is temporary or an unforeseen consequence of the removing the old settings without fully ensuring all are catered for in the geek:area.

I think one good way of knowing could be to ask people who had Aggressive selected before the update to test if they still have it acting like aggressive or changed to moderate.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: GEGEPING on May 08, 2020, 08:56:06 AM
Hi,

Does anybody noticed that after full install of Free Version, reboot and shut down was take more time than previous version?

I have this issue, to check what i mean i uninstall the version, reboot no more time delay, shut down no more time delay.

After i tried to install one more time, no pb for the install.

But still have the problem, on reboot and shut down, more time than than previous version.

Only saw this on my asus I7 on w8.1 64.

On my Dell D630 with Seven pro 64, no problem at all???

Gerald
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 08, 2020, 09:09:58 AM
But still have the problem, on reboot and shut down, more time than than previous version.
Only saw this on my asus I7 on w8.1 64.
Hi Gerald, no issues here on same OS. (Also see Reply #47)
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 08, 2020, 01:39:55 PM
But still have the problem, on reboot and shut down, more time than than previous version.
Only saw this on my asus I7 on w8.1 64.
Hi Gerald, no issues here on same OS. (Also see Reply #47)
Try rebooting more than once. :)
Title: Re: NEW Version: 20.3 (April 2020)
Post by: GEGEPING on May 08, 2020, 01:43:25 PM
I did it...

And follow carrefuly what Asyn ask to me to do.

And still remain the problem.

The best should to have the previous version to download it on a safe website.

But it seems that's impossible.

As also i only have a free version so no more chance...

Gerald
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 08, 2020, 02:01:48 PM
Looks like with the release of this version,
I've lost the Avast Password Manager in Firefox v76.
The UI states it's working
(https://screencast-o-matic.com/screenshots/u/Lh/1588939163555-24857.png)
In FF it's nowhere to be found.
(https://screencast-o-matic.com/screenshots/u/Lh/1588939236023-85901.png)
It's a good thing I've always kept LastPass. :)
Title: Re: NEW Version: 20.3 (April 2020)
Post by: NON on May 08, 2020, 03:39:46 PM
Looks like with the release of this version,
I've lost the Avast Password Manager in Firefox v76.
The UI states it's working
(https://screencast-o-matic.com/screenshots/u/Lh/1588939163555-24857.png)
In FF it's nowhere to be found.
(https://screencast-o-matic.com/screenshots/u/Lh/1588939236023-85901.png)
It's a good thing I've always kept LastPass. :)
First picture looks like new "Password Protection" feature, not Avast Passwords.

For me Avast Passwords just works fine, but I use a bit tricky configuration (multiple Firefox instances, multiple profiles, portable versions etc...) so maybe not applied to everyone though.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 08, 2020, 03:46:49 PM
Looks like with the release of this version,
I've lost the Avast Password Manager in Firefox v76.
The UI states it's working
(https://screencast-o-matic.com/screenshots/u/Lh/1588939163555-24857.png)
In FF it's nowhere to be found.
(https://screencast-o-matic.com/screenshots/u/Lh/1588939236023-85901.png)
It's a good thing I've always kept LastPass. :)
First picture looks like new "Password Protection" feature, not Avast Passwords.

For me Avast Passwords just works fine, but I use a bit tricky configuration (multiple Firefox instances, multiple profiles, portable versions etc...) so maybe not applied to everyone though.
Thanks. My error.
This took care of it for Firefox.
(https://screencast-o-matic.com/screenshots/u/Lh/1588945461233-3858.png)
There are still problems with the Avast Secure Browser and Edge.
The Password Manager is working fine but it still looks like the PW Mgr needs to be added.
(Avast is aware of this problem.)
Title: Re: NEW Version: 20.3 (April 2020)
Post by: rocksteady on May 11, 2020, 10:31:28 AM
Created but unable to boot Avast Rescue Disk (USB) from this version of Avast Free on Win10 1909.
See:
https://forum.avast.com/index.php?topic=234100.0
Title: Re: NEW Version: 20.3 (April 2020)
Post by: marinamarinamarina on May 14, 2020, 01:34:39 AM
hi! do you know how can i change my premium security? i have the regular premium software and i wanna change it for the 10 devices avast. thanks!
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Asyn on May 14, 2020, 05:10:56 AM
hi! do you know how can i change my premium security? i have the regular premium software and i wanna change it for the 10 devices avast. thanks!
Contact support: https://support.avast.com/contact
Title: Re: NEW Version: 20.3 (April 2020)
Post by: evollbach on May 16, 2020, 09:06:49 PM
Hi, new Avast version 20.3 is here
(20.3.2405)

These are the official program release notes:
✓ New alerts - Get alerted when new devices join your network (Useful for catching both hackers and freeloading neighbors)
✓ More privacy - You now have the option to be protected from shady websites even in browsers that use the DoH protocol to encrypt the Domain Name System (DNS). Premium Security users can turn this on in their Real Site settings
✓ Improved Wi-Fi Inspector - We've updated your Wi-Fi Inspector so that it's a lot more stable

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here:

Online installers (recommended):
Free: https://bits.avcdn.net/insttype_FREE
Premium Security (formerly Premier): https://bits.avcdn.net/insttype_APR

!
AVAST Team

When I opened Avast Premium Security, it told me the definitions are out of date. That's odd because it is set to do automatic updates and always has. But I pressed the red UPDATE button, and it showed me the back and forth line for about an hour and nothi ng. Below that was a message also in red that my program is out of date, but it wouldn't let me press that UPDATE button. My program, also, is set for auto updates. It never does. In the meantime, there was no way to stop the update for definitions even though it wasn't updating.

So I came to this forum and found this post to update manually. I downloaded from the link above (Premium Security (formerly Premier): https://bits.avcdn.net/insttype_APR). I opened the EXE file and got the back and forth line. That was hours ago, and  it's still going.

What the heck?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: kimmy123 on May 16, 2020, 10:28:39 PM
A few of us have had that problem :

https://forum.avast.com/index.php?topic=234239.0
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 16, 2020, 10:40:37 PM
A few of us have had that problem :

https://forum.avast.com/index.php?topic=234239.0
Are you using windows 10?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 16, 2020, 10:44:37 PM
A few of us have had that problem :

https://forum.avast.com/index.php?topic=234239.0 (https://forum.avast.com/index.php?topic=234239.0)
You're last post indicated that the problem for you was solved.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 16, 2020, 10:51:19 PM
A few of us have had that problem :

https://forum.avast.com/index.php?topic=234239.0 (https://forum.avast.com/index.php?topic=234239.0)
You're last post indicated that the problem for you was solved.
I'm what?
Wrong quote. :P
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 16, 2020, 10:56:32 PM
A few of us have had that problem :

https://forum.avast.com/index.php?topic=234239.0 (https://forum.avast.com/index.php?topic=234239.0)
You're last post indicated that the problem for you was solved.
I'm what?
Wrong quote. :P
Correct. It was kimmy123 who's problem was solved.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: evollbach on May 17, 2020, 04:32:29 PM
A few of us have had that problem :

https://forum.avast.com/index.php?topic=234239.0
Are you using windows 10?

I think you might have meant to quote me. Yes, Windows 10.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 17, 2020, 05:32:13 PM
A few of us have had that problem :

https://forum.avast.com/index.php?topic=234239.0
Are you using windows 10?

I think you might have meant to quote me. Yes, Windows 10.

No, it was for him. Since Avast dropped support for windows 8.* and below, they won't get more definitions updates.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: igor on May 17, 2020, 06:32:37 PM
No, it was for him. Since Avast dropped support for windows 8.* and below, they won't get more definitions updates.

I think you're confusing version of program and version of Windows.
The support for Avast versions 5 - 8 (released in years 2010 - 2013) was dropped, yes.
In Avast version 19, the support for Windows XP and Vista was dropped - i.e. Avast 19/20 cannot be installed on those operating systems.
However, the latest Avast 20.3 still supports Windows 7 and higher.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: David_27 on May 17, 2020, 08:08:58 PM
No, it was for him. Since Avast dropped support for windows 8.* and below, they won't get more definitions updates.

I think you're confusing version of program and version of Windows.
The support for Avast versions 5 - 8 (released in years 2010 - 2013) was dropped, yes.
In Avast version 19, the support for Windows XP and Vista was dropped - i.e. Avast 19/20 cannot be installed on those operating systems.
However, the latest Avast 20.3 still supports Windows 7 and higher.

You're right, when reading, I just assumed 8.* was for windows. My bad.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: evollbach on May 18, 2020, 06:19:00 PM
Hi, new Avast version 20.3 is here
(20.3.2405)
.
.
.


2. Or you can download and install from here:

Online installers (recommended):
Free: https://bits.avcdn.net/insttype_FREE
Premium Security (formerly Premier): https://bits.avcdn.net/insttype_APR

!
AVAST Team

Back to my problem. Yes, I'm using Win 10 and need to update my Avast Premium Security.

When I opened Avast Premium Security, it told me the definitions are out of date. That's odd because it is set to do automatic updates. But I pressed the red UPDATE button, and it showed me the back-and-forth line (for lack of a better description) for about an hour and nothing. Below that was a message also in red that my program is out of date, but it wouldn't let me press that UPDATE button. My program, also, is set for auto updates. It never does. In the meantime, there was no way to stop the update for definitions even though it wasn't updating.

So I came to this forum and found this post to update manually. I downloaded from the link above (Premium Security (formerly Premier): https://bits.avcdn.net/insttype_APR). I opened the EXE file and got the back-and-forth line. That was hours ago, and  it's still going.

What the heck?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Roy134 on May 20, 2020, 08:22:06 PM
And it's evil! I suspect this is my culprit right here. I bought Ultimate the first week of March and not had any issues with it until a few weeks ago when it decided my VPN was the devil and it was on and has been ever since. It was a little entertaining at first watching them go at it and some of the tricks the VPN would pull out to outmaneuver it. Well not at first Avast simply blocked and it was end game until I stepped in and gave it all allow in the firewall (which I could swear were already there as well as 5 bar access), added it to exceptions, created a backup start up service Avast would block and more. That's when the entertainment part started because Avast did not care that I approved and kept going after it but now the vpn could get started even when the background start up failed because the other did not. It was interesting watching the tactics until Avast went off the deep end and decided if it could not get the vpn then everything was fair game so I had to fix all my browsers in the firewall which avast decided auto -decide meant block and put them on the exceptions list. One allow again one would always be changed back to ask just to get the last word in and delay every webpage request waiting for it to take it's sweet time to ask. Many a captcha would fail because I was unaware We were playing this time and after I answered they would reply they were unable to reach it and bail on me. Shortly afterwards avast would come casually strolling in and ask if I wanted to give the dearly departed permission to access the Internet. That's when I finally had to write support and ask them how to stop this evil out of control child.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 20, 2020, 11:10:42 PM
Captcha is only there for the first 3 posts as a Spam deterrent.
You've now passed that hurdle. :)
Title: Re: NEW Version: 20.3 (April 2020)
Post by: TheOwner on May 21, 2020, 04:01:52 PM
Today on my desktop appeared shortcut for Avast. No new version is out also program update i have set to ask. Why Avast do strange things? I deleted desktop shortcut after installation and today is back.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: rfitzpa877 on May 22, 2020, 01:42:11 AM
I have win 10 and premium.  Whats up with all the NAG Ware.  Tiresome!!!!  Time to look for another security if the nags continue.....
Title: Re: NEW Version: 20.3 (April 2020)
Post by: DavidR on May 22, 2020, 02:25:53 AM
I have win 10 and premium.  Whats up with all the NAG Ware.  Tiresome!!!!  Time to look for another security if the nags continue.....

Paid versions can disable it.

Avast Menu > Settings > Personal Privacy and uncheck the various options you don't want.
See attached image, whilst this is for an earlier versions of avast it should be in the same area.
Title: Re: NEW Version: 20.3 (April 2020)
Post by: Jeff395 on May 25, 2020, 04:42:29 AM
Installed 20.3.5200.561 and found that the shield disable does not work.  Popup with "are you sue...." but nowhere to enter YES or NO response.
Is there a config option for this somewhere or a bug?

Win 10 machine
Title: Re: NEW Version: 20.3 (April 2020)
Post by: bob3160 on May 25, 2020, 01:50:31 PM
Installed 20.3.5200.561 and found that the shield disable does not work.  Popup with "are you sue...." but nowhere to enter YES or NO response.
Is there a config option for this somewhere or a bug?

Win 10 machine
Try the following, Repair Avast:
Open the Avast User Interface > Menu > Settings > Troubleshooting > Repair App. > Restart the Computer or,
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

Title: Re: NEW Version: 20.3 (April 2020)
Post by: Hopper15 on May 26, 2020, 02:19:07 AM
For those that have updated to Windows 10 V2004. Have you noticed any issues with Avast?
Title: Re: NEW Version: 20.3 (April 2020)
Post by: moniex on May 26, 2020, 03:28:38 AM
Hi there!

Why does complete scanning take so long????? It has been running for almost 3 hours and  it hasn´t reached 30 %!!!!!
Title: Re: NEW Version: 20.3 (April 2020)
Post by: rocksteady on May 26, 2020, 05:43:50 PM
@moniex.
I assume you have launched a Full Scan. Depending on size of disk and number of files to be checked, this can indeed take some hours. Also the 30% indicator may not be linear. Sometimes it sticks at a percentage then jumps to another. There is no pause button anymore Avast scans, should you need to interrupt it, so just let it run to completion.
Once you have completed the Full Scan, you should not need to another again on a regular basis. Just allow the active shields to provide necessary real-time protection. I only run a Full Scan once every few months or if something is not right.