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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jjpackard56 on May 17, 2020, 07:07:28 PM

Title: Stop Avast pop-ups in paid version
Post by: jjpackard56 on May 17, 2020, 07:07:28 PM

How do I stop Avast pop-up warnings (on a variety of topics) in lower right of my screen? (screenshot of one) They come roughly every 15 to 60 minutes and I often HAVE to click to close them before I can continue what I was doing.  I KNOW Avast can't clear cookies, etc. while I'm running Edge -- I don't need to be constantly reminded.  Tried disabling it in Privacy but it didn't take.  And yes, I've shut down and restarted.  Thanks for any help.

Title: Re: Stop Avast pop-ups in paid version
Post by: DavidR on May 17, 2020, 07:44:37 PM

See attached image, whilst this is for an earlier version than 20.3 it should still be in the same place.

Title: Re: Stop Avast pop-ups in paid version
Post by: jjpackard56 on May 18, 2020, 01:47:23 AM

Thanks -- So this is what I get on that screen (first 2 boxes are currently checked).  I don't really see anything here that specifically addresses my problem ("Stop already with the hourly warnings, Avast-bot!").  Should I uncheck these two, and then restart?  I should also say that I get these even when I'm using Chrome, not Edge.

Title: Re: Stop Avast pop-ups in paid version
Post by: DavidR on May 18, 2020, 02:09:41 AM

Quote from: jjpackard56 on May 18, 2020, 01:47:23 AM

Thanks -- So this is what I get on that screen (first 2 boxes are currently checked).  I don't really see anything here that specifically addresses my problem ("Stop already with the hourly warnings, Avast-bot!").  Should I uncheck these two, and then restart?  I should also say that I get these even when I'm using Chrome, not Edge.

These are my personal settings, I'm happy to share threat data to improve security of all other avast users.  Not so much on 'to help with new product development' as I have no idea what that new product might be (if they are only talking about Avast AV) and what app-usage data might be.

The ones that concern the ad/promotion popups are the Offers and you have both of those unchecked.  So you shouldn't be getting the ads now, if you are try a reboot to ensure that any setting change comes into effect.

Title: Re: Stop Avast pop-ups in paid version
Post by: jjpackard56 on May 18, 2020, 02:24:31 AM

Okay -- I'm going to uncheck them and restart and see what happens.  Thanks!

Title: Re: Stop Avast pop-ups in paid version
Post by: Asyn on May 18, 2020, 05:38:43 AM

The pop-ups are not related to the AV, seems you run Avast AntiTrack Premium.

Title: Re: Stop Avast pop-ups in paid version
Post by: jjpackard56 on May 19, 2020, 09:33:32 PM

I am running Avast AntiTrack Premium -- I just want them to stop flinging warnings at my page for something I already know (ie, "Avast cannot clear cookies while Microsoft Edge is running"), especially when I'm not even USING Edge at the time (happens whether I'm on Chrome or Edge).  I've tried checking and unchecking the various options, and restarting the computer, but they're still coming.  It's very annoying. :(

Title: Re: Stop Avast pop-ups in paid version
Post by: Asyn on May 20, 2020, 05:01:46 AM

Best you post/ask in the dedicated forum section: https://forum.avast.com/index.php?board=97.0

Title: Re: Stop Avast pop-ups in paid version
Post by: jjpackard56 on May 21, 2020, 07:40:34 PM

Thanks -- I'll try that.  :)

Title: Re: Stop Avast pop-ups in paid version
Post by: Asyn on May 22, 2020, 06:05:46 AM

You're welcome.