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Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: amala.parvataneni on May 19, 2020, 02:00:33 PM

Title: Locked phone and unable to reset PIN
Post by: amala.parvataneni on May 19, 2020, 02:00:33 PM
Hi,

My phone was suddenly locked and the alarm started blaring stating that my phone is stolen. I had uninstalled the app a long time ago and do not remember the pin anymore. I tried resetting the pin in the device itself but I'm getting the following error - " Authorisation Error Error 403:disallowed_useragent"

I tried resetting the password on the browser but it asks me to install the app first. But I am unable to do so because the phone is locked.

Edit : Issue has been resolved. I remembered the PIN