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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Android => Topic started by: dreamevilboy on May 20, 2020, 08:57:43 PM

Title: Activating VPN on Android
Post by: dreamevilboy on May 20, 2020, 08:57:43 PM

Hello there!

So, I purchased my VPN license, and ever since the app on my computer had an option for me to install it on my phone, the text literally saying that: "Your Avast SecureLine VPN license expands to your iPhone and Android devices."

Yet, after installing the app with the e-mail sent to me by Avast, every time I try to finish logging in, the app gives me an error message saying that "You don't have a multiple-device use license." So why is the offer there, literally saying that I do? What is the solution for this?

Title: Re: Activating VPN on Android
Post by: r@vast on May 21, 2020, 09:53:08 AM

Hi,

Can you attach a screenshot of the message you are referring to and also PM me the email addressed you used for your purchase?

Title: Re: Activating VPN on Android
Post by: jpamd1 on May 22, 2020, 11:04:18 AM

I recently paid for avast secureline vpn good for 5 devices however if i enter the activation code in my account in my avast, it says "sorry activation failed".

i use my google account ***removed for privacy reasons ***

thank you

Title: Re: Activating VPN on Android
Post by: Asyn on May 22, 2020, 11:55:10 AM

-> https://support.avast.com/article/Troubleshoot-activation