Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: iceybelle1 on May 22, 2020, 12:05:08 PM

Title: HAVEN'T GOTTEN MY REFUND OVER 2 WEEKS... STILL LESS THAN 1 MONTH
Post by: iceybelle1 on May 22, 2020, 12:05:08 PM

I was debited 49.99 dollars for Avast premium cleanup. That very minute I requested for a refund by login into a portal that had product key details etc...once the refund request was sent, I noticed the product key became faint font and the option of requesting for a refund wasn't there anymore so I guessed my request had been received. Although i didnt get a confirmation mail about my request, instead I got a "Welcome back mail".  its almost 3 weeks and I haven't gotten a refund. I haven't sent another request because I read somewhere that sending multiple request is a wrong move. Its still less than a month so im being proactive in finding a solution so Avast representatives don't use that against me. I am very upset because I need the money urgently.

Please Help!

Title: Re: HAVEN'T GOTTEN MY REFUND OVER 2 WEEKS... STILL LESS THAN 1 MONTH
Post by: Asyn on May 22, 2020, 12:08:57 PM

Hi, post your ticket-ID.