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Other => General Topics => Topic started by: paul1050 on May 27, 2020, 04:16:16 AM

Title: slows and crush
Post by: paul1050 on May 27, 2020, 04:16:16 AM

good day,
im having this problem whenever i watch viedos on line like netflix , tubi , youtue-not much. just only whenever i watch, sometimes it frooze and crahs my computer. i try reinstalling chrome but no luck. i have this idea turning off avast temporary and see if it will do the same. and im glad it did not. what can i do ? , i dont want to uninstall avast because i been using it for years now and i have no virus problem ever since.
hope anybody can help what to do. thank you
im using the free version, my os is w7
paul

Title: Re: slows and crush
Post by: rocksteady on May 27, 2020, 09:55:04 AM

@paul1050.
I see you have free version so will not be Avast firewall.
Open Avast user interface.
First check you have the latest version installed.
Menu>About should display version. 20.3.2405 (build 20.3.5200.574) or later.

Then I suggest you try and Repair Avast:
Select Menu>Settings>General>Troubleshooting
Then hit the green [REPAIR APP] button.
After that do a system "Restart" (not shutdown/startup)

Title: Re: slows and crush
Post by: paul1049 on May 27, 2020, 10:44:43 AM

thanks rocksteady, ill do this right now

Title: Re: slows and crush
Post by: paul1049 on May 28, 2020, 02:18:52 PM

@rocksteady
thank you again , my problem is solve thank you

paul

Title: Re: slows and crush
Post by: rocksteady on May 28, 2020, 08:40:03 PM

Glad you are sorted. Thanks for feedback.