Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: stevegray203 on May 28, 2020, 05:44:00 PM

Title: Unable to Cancel Subscription
Post by: stevegray203 on May 28, 2020, 05:44:00 PM

I am having the exact same issue as many others in this post with trying to cancel.  I NEVER received a confirmation email so there is no ID to enter into your system to cancel.  This is a shame because I actually liked your anti virus software and decided to give the Clean Up a try.  Thankfully the subscription does not end until the end of the month so I have time to contact my bank if necessary!
 I want to cancel - please have someone message me or email me a confirm and cancel my subscription for Avast Cleanup.
Thank You.   Subscription: BPRGJV-******-5LL9KS

Title: Re: Unable to Cancel Subscription
Post by: r@vast on May 29, 2020, 08:49:43 AM

Quote from: stevegray203 on May 28, 2020, 05:44:00 PM

I am having the exact same issue as many others in this post with trying to cancel.  I NEVER received a confirmation email so there is no ID to enter into your system to cancel.  This is a shame because I actually liked your anti virus software and decided to give the Clean Up a try.  Thankfully the subscription does not end until the end of the month so I have time to contact my bank if necessary!
 I want to cancel - please have someone message me or email me a confirm and cancel my subscription for Avast Cleanup.
Thank You.   Subscription: BPRGJV-******-5LL9KS

Hi,

Thank you for masking the code, however, I need the full code to be sent to me
via "Personal Message" (the option should be under my user name).

Title: Re: Unable to Cancel Subscription
Post by: Michael1988 on May 30, 2020, 03:29:16 AM

I need help cancelling my subscription too before I get charged tomorrow.

Title: Re: Unable to Cancel Subscription
Post by: r@vast on June 01, 2020, 08:50:36 AM

Quote from: Michael1988 on May 30, 2020, 03:29:16 AM

I need help cancelling my subscription too before I get charged tomorrow.

Hi,
Please PM me the activation code.

Title: Re: Unable to Cancel Subscription
Post by: BlueWolfFangz on June 02, 2020, 01:48:30 PM

I am unable to cancel my avast premium and I don't have an order id but I do have the subscription

subscription: H8956Z-******-54L9ZJ

Title: Re: Unable to Cancel Subscription
Post by: r@vast on June 02, 2020, 05:04:46 PM

Quote from: BlueWolfFangz on June 02, 2020, 01:48:30 PM

I am unable to cancel my avast premium and I don't have an order id but I do have the subscription

subscription: H8956Z-******-54L9ZJ

Hi,

Please PM me the full activation code.