Avast WEBforum
Other => General Topics => Topic started by: Lisandro on September 10, 2006, 10:18:42 PM
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Sometimes, Windows Security Center stop recognizing your antivirus or firewall... The fix could be fairly easy for the most part.
1. Go to control panel and open Administrative tools.
2. Click on services.
3. Go down to Windows Managament Instrumentation.
4. Stop this service. Stop Security Center service too.
Let them to Automatically start.
5. Exit out of this area to your desktop.
6. Right click Start and choose Explore.
7. Go to c:\windows\system32\wbem\repository.
Delete this subdirectory ONLY. Let the others there.
Sometimes, only using Unlocker (http://ccollomb.free.fr/unlocker/), MoveOnBoot (http://www.gibinsoft.net/gipoutils/fileutil/index.htm) or Delete FXP (http://www.jrtwine.com/) you can delete these files.
8. Exit back to your desktop and reboot your computer (maybe you need to boot twice).
This will rebuild the deleted folder and the database. Once restarted, Windows Security Center should show the correct info and antivirus and firewall should now be recoginized ;)
Other answers for XP Security Center not detecting antivirus or firewall program could be found here: http://support.microsoft.com/kb/883792.
On Vista, the following procedure seems to work:
1. Go to control panel and open Administrative tools.
2. Click on services.
3. Stop these services:
Windows Security Center
Windows Managament Instrumentation
SBSD Security Center Service (if you use Spybot Search & Destroy).
4. Let all them to Automatically start.
5. Remove the directory C:\Windows\System32\wbem\Repository
6. Go to Services and Continue all the Services above or go to next step.
7. Reboot
Or, create a .bat file with the following content:
echo off
cls
echo.
echo Stopping Windows Management Service - please wait ...
net stop winmgmt
echo.
echo.
echo Removing Repository folder - please wait ...
rd /S /Q %systemroot%\system32\wbem\Repository
echo.
echo.
echo Starting Windows Management Service - please wait ...
net start winmgmt
cls
echo.
echo Done!
Run it in Vista as Administrator (right click the file and chose to run as Administrator).
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Thanks for posting that information, Tech, as I am sure it will help many. :)
That should be made a "sticky" for at least a few months or else it will get "buried" below other post.
***
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Or perhaps you could also add it to one of the other Stickies, like the Users FAQ ;D one of Tech's other creations.
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Or perhaps you could also add it to one of the other Stickies, like the Users FAQ ;D one of Tech's other creations.
You know I can't... the thread is locked and I'm not a Moderator there anymore, although my name and Bob are still shown there :-\
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The Users FAQ is in the General forum now, Vlk and Igor as Moderators and there doesn't appear to be a lock on it ?
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:) Hi all :
I still think one should turn OFF ( "Disable" ) the entire
"Windows Security Center" based on the security flaw
in the WMI as discussed in :
www.pcmag.com/article2/0,1759,1639276,00.asp
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The Users FAQ is in the General forum now, Vlk and Igor as Moderators and there doesn't appear to be a lock on it ?
It was, until yesterday... I think they 'changed' the stutus of it. ::)
Well, I've posted there too ;)
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:) Hi all :
I still think one should turn OFF ( "Disable" ) the entire
"Windows Security Center" based on the security flaw
in the WMI as discussed in :
www.pcmag.com/article2/0,1759,1639276,00.asp
Take Davids advice and use DropMyRights.
This can only be a possible security flaw if your online as an administrator.
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thansk tech who provide such wonderful skill and deal with nightmare when i surfing on the net :)
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thansk tech who provide such wonderful skill and deal with nightmare when i surfing on the net :)
You're welcome... But you need to come back for more posts and help the others 8)
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Sometimes, Windows Security Center stop recognizing your antivirus or firewall... The fix could be fairly easy for the most part.
1. Go to control panel and open Administrative tools.
2. Click on services.
3. Go down to Windows Managament Instrumentation.
4. Stop this service. Stop Security Center service too.
Let them to Automatically start.
5. Exit out of this area to your desktop.
6. Right click Start and choose Explore.
7. Go to c:\windows\system32\wbem\repository.
Delete this subdirectory ONLY. Let the others there.
Sometimes, only using Unlocker (http://ccollomb.free.fr/unlocker/), MoveOnBoot (http://www.gibinsoft.net/gipoutils/fileutil/index.htm) or Delete FXP (http://www.jrtwine.com/) you can delete these files.
8. Exit back to your desktop and reboot your computer (maybe you need to boot twice).
This will rebuild the deleted folder and the database. Once restarted, Windows Security Center should show the correct info and antivirus and firewall should now be recoginized ;)
Other answers for XP Security Center not detecting antivirus or firewall program could be found here: http://support.microsoft.com/kb/883792.
This is the dirty old method that was used before Win XP SP2 made it simpler! It is better to rebuild the repository. Microsoft have an article about WMI that details how to do this on Win XP SP2 and Win 2K3 SP1.
See http://www.microsoft.com/technet/scriptcenter/topics/help/wmi.mspx
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I assume is what you are talking about, this UpgradeRepository for XP SP2.
If so I doubt we will have long to wait to see if it works as this appears quite frequently in the forums, thanks for the link.
Microsoft Windows XP, Service Pack 2
If you are running Windows XP, Service Pack 2 you can use a single command to detect and repair a corrupted WMI Repository. To do so, type the following from the command prompt (note that the parameter UpgradeRepository is case-sensitive and must be typed exactly as shown):
rundll32 wbemupgd, UpgradeRepository
After running UpgradeRepository you can verify the results by looking ay the Setup log. If inconsistencies are detected and if the operating system was able to rebuild the Repository you should see information in Setup.log similar to this:
(Wed Oct 12 13:46:36 2005): ===========================================================================
(Wed Oct 12 13:46:36 2005): Beginning WBEM Service Pack Installation
(Wed Oct 12 13:46:36 2005): Current build of wbemupgd.dll is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
(Wed Oct 12 13:46:36 2005): Current build of wbemcore.dll is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
(Wed Oct 12 13:46:52 2005): Inconsistent repository detected; it will be recreated
…
…
(Wed Oct 12 13:47:33 2005): Wbemupgd.dll Service Security upgrade succeeded (XP SP update).
(Wed Oct 12 13:47:33 2005): WBEM Service Pack Installation completed.
(Wed Oct 12 13:47:33 2005): ===========================================================================
Note. There will probably be other entries in the log as well, but you should specifically look for the ones shown above.
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I can attest that Tech's method works since I've had to use it.
I also know that the scripting method is beond my skills and probably
most non expert computer users but thanks for the information. :)
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It isn't that complex, Start, Run, type cmd and click OK, at the command prompt type 'rundll32 wbemupgd, UpgradeRepository' (without the quotes) and enter, it's done.
The confirmation I guess isn't a must do as it either works and avast is recognised or it fails, if it fails there isn't much you can do.
I tried it as I outlined above and it ran OK and updated the C:\WINDOWS\SYSTEM32\wbem\Logs\setup.log file.
I also tried as a Windows, Start, Run, and typed the command, no errors displayed I assume it worked, but it was very fast. Since the instructions mention 'To do so, type the following from the command prompt' so my guess is you have to open a cmd window to run it.
Edit: tested the windows Run command again and this time checked the setup.log file and the windows run method also works, mind you that is run against a working wbem repository.
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rundll32 wbemupgd, UpgradeRepository
I've tested last time I had a problem and it does not solve my problem.
Seems that I'm on the users that should go to MS support... which I've tried and receive none.
Outside of US, MS support has a lot of holes, dark holes... :(
If the repair fails or if your script still does not work then you will need to contact Microsoft Product Support Services.
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Thank you. It only took the first step for me just now. I stopped the security service, then I waited a few seconds, then started it again. Voila! Now Security Center reads my Avast! protection.
Thanks! :-)
Linda
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Would this work with Vista Home Premium OS too?
I have just installed Avast! on a friends new DELL after removing McAfee (with some difficulty). Avast seems to work okay but Vista does not recognise it.
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Would this work with Vista Home Premium OS too?
I have just installed Avast! on a friends new DELL after removing McAfee (with some difficulty). Avast seems to work okay but Vista does not recognise it.
Please look at the original instruction and follow them.
http://forum.avast.com/index.php?topic=23457.msg193534#msg193534 (http://forum.avast.com/index.php?topic=23457.msg193534#msg193534)
This will work with either version.
Welcome to the forum.
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Thanks for the welcome Bob3160. I will try what you say.
Ted
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Any other possible ideas re: the security center not recognizing AVAST? I 've tried " Solution when Windows Security Center does not recognize antivirus or firewall
« on: September 10, 2006, 08:18:42 PM »
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Sometimes, Windows Security Center stop recognizing your antivirus or firewall... The fix could be fairly easy for the most part.
1. Go to control panel and open Administrative tools.
2. Click on services.
3. Go down to Windows Managament Instrumentation.
4. Stop this service. Stop Security Center service too.
Let them to Automatically start.
5. Exit out of this area to your desktop.
6. Right click Start and choose Explore.
7. Go to c:\windows\system32\wbem\repository.
Delete this subdirectory ONLY. Let the others there.
Sometimes, only using Unlocker, MoveOnBoot or Delete FXP you can delete these files.
8. Exit back to your desktop and reboot your computer (maybe you need to boot twice).
This will rebuild the deleted folder and the database. Once restarted, Windows Security Center should show the correct info and antivirus and firewall should now be recoginized
Other answers for XP Security Center not detecting antivirus or firewall program could be found here: http://support.microsoft.com/kb/883792.
« Last Edit: December 10, 2006, 01:35:32 PM by Tech » "
more than a couple of times. I've also tried the cmd line solution as well. Nothing seems to be working.
Running XP sp 2
avast is completely upto date
Ideas please.
thanks in advance
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You don't say which command line option you tried there is more than one:
Windows XP SP2, Start, Run, type cmd and click OK from the command prompt type
'rundll32 wbemupgd, RepairWMISetup' without the quotes and enter.
Or rundll32 wbemupgd, UpgradeRepository.
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have run both to no avail
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You could try a clean reinstall of avast.
Download the avast! Uninstall Utility, find it here (http://www.avast.com/eng/avast-uninstall-utility.html) and save it to your HDD so you can find it later.
Download the latest version of avast http://www.avast.com/eng/programs.html (http://www.avast.com/eng/programs.html) and save it to your HDD.
Now uninstall, reboot, run the uninstall utility, reboot, install the latest version, reboot.
If that works fine try the same for your firewall, but in not, the problem really is with the windows security center and I have no idea what else to suggest, you have exhausted all the options that have worked for others (including those from microsoft).
If you can't get it to work you can change the options in 'Change the way Security Center alerts me' and uncheck the AV and Firewall, it isn't ideal but you won't be nagged and you will be no worse off as the WSC effectively wasn't monitoring as it didn't think you had a firewall or AV.
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Windows XP SP2, Start, Run, type cmd and click OK from the command prompt type
'rundll32 wbemupgd, RepairWMISetup' without the quotes and enter.
Or rundll32 wbemupgd, UpgradeRepository.
I wish everybody would stick to the subject, which is: Avast not recognized in VISTA. These solutions do not work in Vista.
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I wish everybody would stick to the subject, which is: Avast not recognized in VISTA. These solutions do not work in Vista.
Which was your previous antivirus in this computer?
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I've never used anything other than Avast.
The following procedure works in Vista:
- Go to Services and PAUSE Windows Management Instrumentation
- Remove directory C:\Windows\System32\wbem\Repository
- Go to Services and Continue WMI
- Reboot
I've just found this out and it works!
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Windows XP SP2, Start, Run, type cmd and click OK from the command prompt type
'rundll32 wbemupgd, RepairWMISetup' without the quotes and enter.
Or rundll32 wbemupgd, UpgradeRepository.
I wish everybody would stick to the subject, which is: Avast not recognized in VISTA. These solutions do not work in Vista.
If you check the start date of this topic Sept 2006 Vista wasn't released and this Topic was most certainly about XP and all answers up to your post related to XP. The post you quoted was a direct response to the post above it about XP SP2.
So I haven't got a clue what you are talking about.
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I've never used anything other than Avast.
The following procedure works in Vista:
- Go to Services and PAUSE Windows Management Instrumentation
- Remove directory C:\Windows\System32\wbem\Repository
- Go to Services and Continue WMI
- Reboot
I've just found this out and it works!
And this was in the post above mine that you quoted.
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I stand corrected :-[ (although the trick with pause and resume was not in the post)
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<snip>
1. Go to control panel and open Administrative tools.
2. Click on services.
3. Go down to Windows Managament Instrumentation.
4. Stop this service. Stop Security Center service too.
Let them to Automatically start.
5. Exit out of this area to your desktop.
6. Right click Start and choose Explore.
7. Go to c:\windows\system32\wbem\repository.
Delete this subdirectory ONLY. Let the others there.
Sometimes, only using Unlocker, MoveOnBoot or Delete FXP you can delete these files.
8. Exit back to your desktop and reboot your computer (maybe you need to boot twice).
<snip>
Following those actions would also work as stopping is I feel better pause as the service is still loaded and the reboot would obviously start the services as they are set to auto start.
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The problem with stopping the service is that it also stops services that depend on it. In my Intel RAID solution that are quite a number of services. They all stay happily alive with the Sleep - Resume trick.
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First hi, and thanks to everyone contributing this topic it was great help BUT,
well I faced a similar problem and the steps here didn't help me at the beginning.
After a bit of tingling I finally figured that my default path value was changed by a 3rd. party program. So I recovered the original values and am about to reboot to see if things are working again.
U can check it easily on command prompt by "path" command. To (open command prompt; in run window [CTRL+R] type CMD)
By the way u can see/edit the path values on System properties (right click my computer and select properties)\Advanced tab\Environment variables\
In the lower window find the line starting with PATH and select EDIT
The default windows path should include; C:\Windows\System32\;C:\Windows\;C:\Windows\System32\Wbem
Though it can be different
So i suggest putting it like this ;C:\;%systemroot%\System32\;%systemroot%\;%systemroot%\System32\Wbem
rebooted, works like a miracle!!!
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Hi Tech,
I tried your solution posted on september 10, 2006 but the windows security centre shield still keeps showing. i have windows home xp and am running avast home free edition. Ioh,and i have rebooted my machine twice.
Do you have any alternative solutions please? :)
thanks
Hektor
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Follow http://forum.avast.com/index.php?topic=37543.msg315343#msg315343
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I'm using XP SP3. I've tried multiple fresh installs of avast! Home Edition and Professional Edition. If I restart the Security Center service after startup, Security Center recognizes avast! but when I restart Windows it goes back to not recognizing it. I tried stopping the WMI service, renaming the Repository folder to Repository_OLD and restarting the WMI service. After two days and multiple restarts the folder has not been rebuilt and the only difference was that if I restarted the Security Center service, now Security Center still would NOT recognize avast!.
When I run 'rundll32 wbemupgd, UpgradeRepository' OR 'rundll32 wbemupgd, RepairWMISetup' I get the error message: "Error loading wbemupgd. The specified module could not be found."
Can anyone back up what "emk2z" posted about changing the default path? Mine doesn't contain C:\WINDOWS\system32\Wbem but it does contain C:\WINDOWS\system32\Wbemburner which does not appear as a folder in Windows Explorer.
Thanks.
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Mine doesn't contain C:\WINDOWS\system32\Wbem
Maybe your Windows installation is corrupted? ???
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I have carried out the below steps with the exception of disabling the security center, rather than stopping and then automatically starting after reboot. Everything was fine after reboot till I went back in and restarted the security center and the same problem resumed.
I have a laptop on a network and the other work stations also running windows XP do not have the same problem.
1. Go to control panel and open Administrative tools.
2. Click on services.
3. Go down to Windows Management Instrumentation.
4. Stop this service. Stop Security Center service too.
Let them to Automatically start.
5. Exit out of this area to your desktop.
6. Right click Start and choose Explore.
7. Go to c:\windows\system32\wbem\repository.
Delete this subdirectory ONLY. Let the others there.
Sometimes, only using Unlocker
Can anyone help here as I have found sending an email to technical support is not responded to in the last few days.
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Does Windows Security Center does not recognize avast or says it's out of date?
Is your system time and date correct?
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Hi, I have a similarissue with a warning saying VPS 090402-0 poss out of date. I did what you said re deleting wbem/repository but when I tried delting that file, it said 'Cannot delete INDEX.BTR - other user/in use etc'......
What's my next move please?
Regards,
Igor Stravinsky
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Sometimes, only using Unlocker (http://ccollomb.free.fr/unlocker/) or KillBox (http://killbox.net/) or MoveOnBoot (http://www.snapfiles.com/get/moveonboot.html) or Delete FXP (http://www.jrtwine.com/) you can delete files.
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Many thanks for posting such clear instuctions. I have not been a computer user for long, and some of the technical words escape me.
I did a boot time scan and thought in found 0 infected files, the antivirus switched itself on.
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Emk2z's fix worked for me! I had tried everything, and changing the path to ;C:\;%systemroot%\System32\;%systemroot%\;%systemroot%\System32\Wbem did the trick! Thanks. Another program installation had changed my path variable.
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Emk2z's fix worked for me TOO!
Emk2z Thank you so much. You must be a Genius!
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It is not good to delete Repository.
It is desirable for Repository to rebuild it after having deleted unnecessary .mof.
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Actions I've taken:
1. Go to control panel and open Administrative tools.
2. Click on services.
3. Stop these services:
Windows Security Center
Windows Managament Instrumentation
SBSD Security Center Service (if you use Spybot Search & Destroy).
4. Let all them to Automatically start.
5. Remove the directory C:\Windows\System32\wbem\Repository
6. Go to Services and Continue all the Services above or go to next step.
7. Reboot
Also created the .bat file and ran it (see first post by Tech).
Rebooted, nothing, Windows Shield still there.
Next, edited PATH in Environment variables to:
;C:\;%systemroot%\System32\;%systemroot%\;%systemroot%\System32\Wbem
Rebooted, nothing, shild still there. (and just for the heck of it I ran the .bat file before rebooting, nothing)
Any Ideas? I'm on Vista and Windows Security does not recognize my Trend Micro firewall and places the Shield in my tray.
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1. Go to control panel and open Administrative tools.
2. Click on services.
3. Go down to Windows Management Instrumentation.
4. Stop this service. Stop Security Center service too.
Let them to Automatically start.
5. Exit out of this area to your desktop.
6. Right click Start and choose Explore.
7. Go to c:\windows\system32\wbem\repository.
Delete this subdirectory ONLY. Let the others there.
Sometimes, only using Unlocker
HI!
i can't find windows security center on services, how to find and disable that?
i'm using windows 7. .
and when i access the wbem folder, which files should i delete?
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Welcome to the forum. :)
If you have a problem, please state that problem.
Do not quote something that is 3 years old and may very well no longer apply.
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And why would you want to disable the windows security centre ? its system required and needed, you can disable defender if not needed and the windows firewall if you have another but you should not shut down the security centre.
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HI!
i can't find windows security center on services, how to find and disable that?
i'm using windows 7. .
and when i access the wbem folder, which files should i delete?
tat's what the problem i met..
please, help me...
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It tells you in the instructions that you "quoted."
7. Go to c:\windows\system32\wbem\repository.
Delete this subdirectory ONLY. Let the others there.
Sometimes, only using Unlocker
The real issue before messing with this, is why do you need to do it ?
The Windows Security Center (Action Center, in win7) is essential to notify you should your security programs, etc. be disabled/stopped.
Again the full information on finding the service that controls the Windows Action Center is in the quoted instructions
4. Stop this service. Stop Security Center service too.
The only purpose of stopping that service is to be able to remove the c:\windows\system32\wbem\repository folder as with the Security Center running that folder would be in use and protected.
In all honesty the computer experience that you display in your posts, I wouldn't go messing with this at all. This may have more to do with not being able to follow the instructions as they aren't in your native/first/spoken language.
The whole point of the instructions that you quoted is to try to get the Windows Security/Action Center to recognise that avast is installed and running, not to stop the Windows Security/Action Center.
That is why people have been asking exactly what is the problem that you have ?
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sorry, i don't mean that..
my problem is action center show that my computer doesn't recognized avast as antivirus..
what should i do then? any shed of light?
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Well those instructions are just one method of trying to get the Action Center to recognise it, and that process is essentially trying to remove the Windows Management Instrument (WBEM) database contained in the repository folder, C:\Windows\System32\wbem\Repository. This would force it to rebuild the database when enabled again after boot.
This is the problem in posting in what is a very old topic, everything just confused as references are from so long ago and different Operating Systems.
I would suggest to avoid confusing this topic further, to create your own new topic, which would solely be about 'avast not recognised by windows 7 action center' this would be a good descriptive title for your topic.
- Please start a New Topic of your own here http://forum.avast.com/index.php?board=2.0 (http://forum.avast.com/index.php?board=2.0) (click the New topic button at the top of the page see image) as this seems unrelated to the original subject and will just confuse the topic and we will try to help.
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sorry, not notice that i post on wrong topic.. sorry...
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hi, i had a pro version of avast, and i saw thet the avast didn't have the firewall anymore in that package(witch i thought it had last year), so i bought the internet security now aswell, but still it say's that the firewall isn't availble, and that my pc isn't completly safe!!
Any idea how to solve this, i have 2 licenties now, and non is providing me the firewall!!
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hi, i had a pro version of avast, and i saw thet the avast didn't have the firewall anymore in that package(witch i thought it had last year), so i bought the internet security now aswell, but still it say's that the firewall isn't availble, and that my pc isn't completly safe!!
Any idea how to solve this, i have 2 licenties now, and non is providing me the firewall!!
Please start a new topic. Thanks.