Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Shane120 on June 04, 2020, 07:39:22 AM

Title: Website is Blocked by Avast
Post by: Shane120 on June 04, 2020, 07:39:22 AM

One of my customer's new website domains is getting blocked by both Avast and AVG security software. I know originally the domain was pointed to a Google Site (which is where the problem began) since then, I have taken control, redesigned, and pointed the domain to our server. I was confused as to why a Google Domain pointed at a Google Site would render a block from Avast (its not like you can publish content that's not scanned by Google anyways. Now granted, the domain has only been pointed at our server for about an hour or so, but I had assumed it was more of a IP issue rather than a domain name issue.

The domain is riseaboveaccounting.com (http://riseaboveaccounting.com)

Any feedback would be appreciated to avoid this issue in the future.

Not that this makes any difference now, but our servers are hosted over at Google Cloud on a private IP address.

Title: Re: Website is Blocked by Avast
Post by: Asyn on June 04, 2020, 07:44:44 AM

-> https://sitecheck.sucuri.net/results/riseaboveaccounting.com
-> https://www.virustotal.com/gui/url/f42d833e4efc8edb503b9d3fbaf2a31ebceb3d928eeae021bbefa3a6a8dbd46e/detection

You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php