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Other => General Topics => Topic started by: fina9397 on January 20, 2004, 08:34:28 PM

Title: freezing
Post by: fina9397 on January 20, 2004, 08:34:28 PM

hi, i just installed avast and it detected that i had a virus. I hit remove virus and it starts a memory scan and then my mouse freezes and nothing happens.  Is this normal or should i reinstall.  

Title: Re:freezing
Post by: .: Mac :. on January 21, 2004, 12:00:35 AM

not normal. boot in safe mode and scan to clean the virus

Title: Re:freezing
Post by: Lisandro on January 21, 2004, 01:58:48 AM

Do you remember which virus was that? Which file was infected?
You can try either to schedule a boot time scanning (before Windows starts).  ;)

Title: Re:freezing
Post by: igor on January 21, 2004, 09:24:00 AM

In adition to the questions above: what is your OS?

Title: Re:freezing
Post by: Vlk on January 21, 2004, 09:26:39 AM

You pushed the 'Completely remove the virus from my system' button?
What was the name of the virus?

Thanks
Vlk