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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: nyyx on June 07, 2020, 02:39:49 AM

Title: Payment authorization failed but 90 days subscription activated
Post by: nyyx on June 07, 2020, 02:39:49 AM

Hi, I need some explanation and help. So, I’m new to Avast. Last night I downloaded Avast Free Antivirus and kinda want to have the trial pack. So in the process, Avast required me to fill my bank account details and when I proceed to purchase, it stated “Payment Authorization Failed”. Tried twice and still the same. I don’t get any invoice from Avast. Then I came across under Subscription tab and it stated as the attachment below.

So my concern is, was the payment succeeded or not? Do I will be charged for any fees after 90 days? Help please 😭

Title: Re: Payment authorization failed but 90 days subscription activated
Post by: Asyn on June 07, 2020, 06:45:52 AM

-> https://support.avast.com/article/24/ (Orders/Subscriptions/Refunds)